01-23-2015 04:45 AM
1. Check writers state with: vssadmin list writers in an elevated prompt (reset of some writers without reboot http://www.planetcobalt.net/sdb/vss_writers.shtml)
2. Check Application event log VSS entries
3. Check System event log for volsnap entries
4. Check for invalid service paths (http://blogs.technet.com/b/askcore/archive/2010/06/18/ps-script-for-blog-enumeration-of-the-files-fa...
5. If it is a cluster, check if there is a service installed on a shared drive, see the nice to know link
Often the problem is that the Shadow Area is too small, unfortunately this does not always show up in the event logs
Nice to know when troubleshooting VSS: http://blogs.technet.com/b/askcore/archive/2010/06/18/reasons-why-the-error-enumeration-of-the-files...
01-23-2015 06:14 AM
Great stuff Michael!
Good Symantec TN as well:
How to verify Windows Open File Backup operation using VSSADMIN and BPFIS before contacting Symantec Technical Support
http://www.symantec.com/docs/TECH47808
01-24-2015 12:55 AM
Thanks Marianne
Had forgotten about that technote