cancel
Showing results for 
Search instead for 
Did you mean: 

VSS Troubleshooting (status 1, 156)

Michael_G_Ander
Level 6
Certified

1. Check writers state with: vssadmin list writers in an elevated prompt (reset of some writers without reboot http://www.planetcobalt.net/sdb/vss_writers.shtml)

2. Check Application event log VSS entries

3. Check System event log for volsnap entries

4. Check for invalid service paths (http://blogs.technet.com/b/askcore/archive/2010/06/18/ps-script-for-blog-enumeration-of-the-files-fa...

5. If it is a cluster, check if there is a service installed on a shared drive, see the nice to know link

Often the problem is that the Shadow Area is too small, unfortunately this does not always show up in the event logs

Nice to know when troubleshooting VSS: http://blogs.technet.com/b/askcore/archive/2010/06/18/reasons-why-the-error-enumeration-of-the-files...

 

 

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue
2 REPLIES 2

Marianne
Level 6
Partner    VIP    Accredited Certified

Great stuff Michael!

Good Symantec TN as well: 

How to verify Windows Open File Backup operation using VSSADMIN and BPFIS before contacting Symantec Technical Support
http://www.symantec.com/docs/TECH47808  

Michael_G_Ander
Level 6
Certified

Thanks Marianne

Had forgotten about that technote

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue