08-28-2012 09:25 AM
hi
i am facing problems with the while backup up linux oracle 5.7
nbu agent installed is 6.5
linux 32 bit
master server windows 2008 R2
nbu 7.5
bptestcd
bptestbpcd
:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd -client appsdev.alqur
aishi.com -verbose -debug
17:44:49.602 [9872.9412] <2> bptestbpcd: VERBOSE = 0
17:44:49.602 [9872.9412] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen()
failed ERRNO=2 FILE=C:\Program Files\Veritas\NetBackup\var\host_cache\125\f53725
+veritas_pbx,1,400,2,1,0+appsdev.alquraishi.com.txt
17:44:49.602 [9872.9412] <8> cache_item_to_file: [vnet_addrinfo.c:6434] fopen()
failed ERRNO=13 PATH=C:\Program Files\Veritas\NetBackup\var\host_cache\125\ainfo
-09872346078689602412000000000-a09412
17:44:49.602 [9872.9412] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.
c:1690] cache_item_to_file() failed 0 0x0
17:44:49.618 [9872.9412] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen()
failed ERRNO=2 FILE=C:\Program Files\Veritas\NetBackup\var\host_cache\125\f53725
+vnetd,1,400,2,1,0+appsdev.alquraishi.com.txt
17:44:49.618 [9872.9412] <8> cache_item_to_file: [vnet_addrinfo.c:6434] fopen()
failed ERRNO=13 PATH=C:\Program Files\Veritas\NetBackup\var\host_cache\125\ainfo
-09872346078689618412000000001-a09412
17:44:49.618 [9872.9412] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.
c:1690] cache_item_to_file() failed 0 0x0
17:44:49.618 [9872.9412] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen()
failed ERRNO=2 FILE=C:\Program Files\Veritas\NetBackup\var\host_cache\125\f53725
+bpcd,1,400,2,1,0+appsdev.alquraishi.com.txt
17:44:49.618 [9872.9412] <8> cache_item_to_file: [vnet_addrinfo.c:6434] fopen()
failed ERRNO=13 PATH=C:\Program Files\Veritas\NetBackup\var\host_cache\125\ainfo
-09872346078689618412000000002-a09412
17:44:49.634 [9872.9412] <8> vnet_cached_getaddrinfo_and_update: [vnet_addrinfo.
c:1690] cache_item_to_file() failed 0 0x0
17:44:50.632 [9872.9412] <8> async_connect: [vnet_connect.c:1653] getsockopt SO_
ERROR returned 10061 0x274d
17:44:50.648 [9872.9412] <8> vnet_vnetd_service_socket: [vnet_vnetd.c:1996] VN_R
EQUEST_SERVICE_SOCKET 6 0x6
17:44:50.648 [9872.9412] <8> vnet_vnetd_service_socket: [vnet_vnetd.c:2010] serv
ice bpcd
17:44:50.694 [9872.9412] <2> logconnections: BPCD CONNECT FROM 192.168.20.94.502
49 TO 192.168.20.92.13724 fd = 632
17:44:51.724 [9872.9412] <8> async_connect: [vnet_connect.c:1653] getsockopt SO_
ERROR returned 10061 0x274d
17:44:51.740 [9872.9412] <8> do_vnetd_service: [vnet_connect.c:1991] connect VNE
TD CONNECT FROM 192.168.20.94.50251 TO 192.168.20.92.13724 fd = 656
17:44:51.740 [9872.9412] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnet
d.c:443] VN_REQUEST_CONNECT_FORWARD_SOCKET 10 0xa
17:44:51.771 [9872.9412] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnet
d.c:460] ipc_string /tmp/vnet-31070346078969221550000000000-TVaUCd
17:44:51.974 [9872.9412] <2> put_string: cannot write data to network: An exist
ing connection was forcibly closed by the remote host.
17:44:51.989 [9872.9412] <2> bpcr_put_vnetd_forward_socket: put_string /tmp/vnet
-31070346078969221550000000000-TVaUCd failed: 10054
17:44:51.989 [9872.9412] <2> local_bpcr_connect: bpcr_put_vnetd_forward_socket f
ailed: 24
17:44:51.989 [9872.9412] <2> ConnectToBPCD: bpcd_connect_and_verify(appsdev.alqu
raishi.com, appsdev.alquraishi.com) failed: 24
<16>bptestbpcd main: Function ConnectToBPCD(appsdev.alquraishi.com) failed: 24
17:44:51.989 [9872.9412] <16> bptestbpcd main: Function ConnectToBPCD(appsdev.al
quraishi.com) failed: 24
<2>bptestbpcd: socket write failed
17:44:52.005 [9872.9412] <2> bptestbpcd: socket write failed
<2>bptestbpcd: EXIT status = 24
17:44:52.005 [9872.9412] <2> bptestbpcd: EXIT status = 24
socket write failed
You have seen the bptestcd debug
Solved! Go to Solution.
11-25-2012 06:14 AM
hi all
sorry for the delay i removed the nbu client
install it again as fresh installation
disbale the iptables it work fine
issu resolved backup and restore the working perfectly on the client
08-28-2012 09:34 AM
name resolution
ensure FQDN is resolvable by the Master server using DNS or local hosts file
08-28-2012 09:44 AM
SElinux enabled?
disable it
http://www.symantec.com/business/support/index?page=content&id=TECH76714
08-28-2012 11:48 AM
Please post client's bpcd log file.
If the log does not exisit, create bpcd folder under /usr/openv/netbackup/logs.
Run bptestbpcd again, then rename log file to bpcd.txt and post as attachment.
09-03-2012 10:49 PM
hi
kindly find the attached bpcd logs.
oracle linux 5.7
09-03-2012 11:18 PM
check the name of client, master and media on hosts files.
when there is no jobs run run this following command in Master.
/veritas/netbackup/bin/bpclntcmd -clear_host_cache.
then try bptestbpcd again.
09-05-2012 01:10 PM
First of all, in your last attached log, the machine you're pinging (ad-dc.alquraishi.com [192.168.20.99]) is not the machine you're testing (appsdev.alquraishi.com, appears to be 192.168.20.92), so try to ping the machine you're testing.
Better than that, try a telnet to the vnetd port (`telnet appsdev.alquraishi.com 13724`) - I bet it doesn't work. It looks like you're getting the old 10061 (WSAECONNREFUSED aka "Connection refused"), according to both of your logs:
17:44:50.694 [9872.9412] <2> logconnections: BPCD CONNECT FROM 192.168.20.94.502 49 TO 192.168.20.92.13724 fd = 632 17:44:51.724 [9872.9412] <8> async_connect: [vnet_connect.c:1653] getsockopt SO_ ERROR returned 10061 0x274d
Find out what's blocking this attempt.
I don't think this is a NetBackup issue.
09-09-2012 11:17 PM
thank you
its doing the same thing.
any other work around .to ensure the connection between master /client
etc hosts files are added.in ping they can see each other
09-09-2012 11:46 PM
Check if firewall is enabled and it blocks access to 13724 port.
09-10-2012 01:11 PM
I ask again:
Please attempt `telnet <hostname> 13724` and tell us if it connects or if the connection is refused.
Ping is nice but this is what we REALLY need to know.
If in fact the connection is refused, talk to your network administrators.
NetBackup can't work without the ability to use the network!
09-17-2012 03:52 AM
We need the bpcd log file on the client, PLEASE?
11-25-2012 06:14 AM
hi all
sorry for the delay i removed the nbu client
install it again as fresh installation
disbale the iptables it work fine
issu resolved backup and restore the working perfectly on the client