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Unable to restart vxsvc

daza
Level 4
Partner Accredited

installed SF50MP3 on Solaris 10 and it has been running ok until we have rebooted the system. now VEA will not start. Tried to run #install -configure and got these messages. Unable to run any of the modules below. Any ideas are welcome, I am new to Storage Foundation. Have followed all directions from http://seer.entsupport.symantec.com/docs/286164.htm


    Configuring VEA in STANDALONE mode on "sun001"

................................................................................................. fail

VEA configuration failed
        Unable to restart vxsvc!


    Configuring VEA in STANDALONE mode on "sun001"

................................................................................................. fail

VEA configuration failed
        Unable to restart vxsvc!


    Registering VAILAgent on "sun001"

................................................................................................................ ok
Do you want to start Veritas Storage Foundation processes now? [y,n,q] (y)

                                                  Storage Foundation and High Availability Solutions 5.0MP3

Logs for installer are temporarily being created in /var/tmp/installer-EMhglc.


    Starting SF: 100%

The following processes or drivers failed to start or load on sun001:

        vxsvc
        gridnode
        actionagent
        StorageAgent
    VxVM is already configured on sun001; installer cannot reset the default disk group.

 Configuration log files, summary file, and response file are saved at:

        /opt/VRTS/install/logs/installer-EMhglc


 

2 REPLIES 2

Gaurav_S
Moderator
Moderator
   VIP    Certified

Hello,

 

This sounds strange, can you verify that VEA packages are installed correctly & are not displaying any errors ?

# pkgchk VRTSob

# pkgchk VRTSobgui

# pkgchk VRTSvxvm

 

Does this reports clean ?

 

Also few more questions,

a) what update you are running with sol 10 ? I think U6 would be best & it works

b) Do you have many virtual NICs configured on the server ?

 

Gaurav

daza
Level 4
Partner Accredited
Hi Gaurav, the packages are installed and no errors: bash-3.00# pkginfo |grep VRTSob application VRTSob Veritas Enterprise Administrator Service by Symantec application VRTSobc33 Veritas Enterprise Administrator Core by Symantec application VRTSobgui Veritas Enterprise Administrator by Symantec bash-3.00# pkginfo |grep VRTSvxvm system VRTSvxvm Binaries for VERITAS Volume Manager by Symantec bash-3.00# bash-3.00# pkgchk VRTSob bash-3.00# pkgchk VRTSobgui bash-3.00# pkgchk VRTSvxvm bash-3.00# here are the NICs: bash-3.00# ifconfig -a lo0: flags=2001000849 mtu 8232 index 1 inet 127.0.0.1 netmask ff000000 bge0: flags=1000843 mtu 1500 index 2 inet 172.16.4.131 netmask ffffff00 broadcast 172.16.4.255 ether 0:3:ba:91:7a:a5 bge0:2: flags=1000843 mtu 1500 index 2 inet 172.16.4.115 netmask ffffff00 broadcast 172.16.4.255 bge3: flags=1000803 mtu 1500 index 3 inet 10.10.10.24 netmask ff000000 broadcast 10.255.255.255 ether 0:3:ba:91:7a:a8 bash-3.00# the Solaris 10 is the the base one no updates installed bash-3.00# uname -a SunOS sun001 5.10 Generic_118833-18 sun4u sparc SUNW,Sun-Fire-V240 bash-3.00#