6.52 won't upgrade 6.50 install >:-(

[John_Rounds]

I try to upgrade my 6.50 installation with 6.52 and it thinks 6.52 is already installed. It goes through the motions and asks to Remove, Modify, or Repair.
I reboot, and verify that 6.50 is still installed.
Any ideas?
Tnx.

[Tianxiang_Chua]

Hi John,

You might want to uninstall and reinstall the newer version instead. Remember to keep your user command files when asked. Further more, the schedule and job options.

So far I only managed to in place upgrade from 6 to 6.5.

Hope this helps.

[John_Rounds]

So, it will keep all my settings, jobs, etc???
Remember in the past... we had to re-create all these things w/ every upgrade!! THAT was a NIGHTMARE!

[Bill_Felt]

Hi John,

As Tianxiang Chua mentioned, when you uninstall 6.5 a very specific window will appear during the uninstall process asking if you want to keep job files, etc, in case you will be reinstalling later.

Thanks.

[John_Rounds]

Thanks guys!

[reza_akhlaghy]

Hi

It's possible to upgrade your server by just running setup, it will quitely upgrade server and

asks for restart. After that open console, and click on computer tree, (do not click on any computer name)

for each machine you can see upgrade (if I remember correctly) in a box in up-right corner.

[John_Rounds]

This 'upgrade in place' was not working.

In addition, the un-install, then reboot, then install of 6.52 also didn't appear to work (which I think is pretty impossible... ??)

After I UNINSTALLED 6.50 and then installed 6.52 I ran Help\About and it says it's version: 6.5.0.17171  (yes, the local system was highlighted at the time)

I also have another site that we waited upgrading on... over there, I uninstalled version 3, rebooted, installed my JUST downloaded version 6.52 from File Connect and that one also says version: 6.5.0.17171

Has ANYONE else seen this??

[Bill_Felt]

Hi John,

Just to confirm that I understand what's happening -- are you saying the install of what should be version 6.5.2 seems to go okay, and the version that installs seems to run fine, but the concern is that the build number doesn't seem to indicate that the version you've installed is 6.5.2?

Just want to make sure we're troubleshooting the right issue.

Thanks.

[reza_akhlaghy]

 Hi

Oh, I forgot to mention that Symantec DID NOT change version number to 6.5.2 or 6.5.3, they

 can be just distinguished with their build numbers , build number 17171 is for 6.5.2 and

 17983 is for 6.5.3

[testerics]

There is 6.5.3 version? Why I can't see it for download on my account if the upgrade license expires on june 2007?

[reza_akhlaghy]

Hi

It's Yet-Another-Annoyance from symantec. You must request access to this version from MySupport,

create a case and they will give you user/pass to download from another site.