04-11-2011 07:24 AM
I have downloaded Symantec System Recovery 2011 Management Solution from fileconnect and when attempting to install it on a Windows Server 2008 R2 (SP1) server am getting an error stating unsupported Operating System or Service Pack message.
This is only a test system so I have uninstalled SP1 and now Symantec System Recovery 2011 Management Solution installs without problem.
Is Symantec System Recovery 2011 Management Solution not compatible with Windows Server 2008 R2 (SP1)?
04-11-2011 07:31 AM
Correct - SP1 for 2008 R2 is not supported yet.
This is being worked on already but I cannot give you an ETA yet I'm afraid.
04-21-2011 11:01 AM
I installed Symantec System Recovery Management Solution 2011 on Server 2008 R2 and then went through the Symantec Installation Manager, selected the component that I want and met the Readiness. After the installation I was able to install Server 2008 R2 SP1. So far everything works fine. Do not install IE 9 as the SSRMS 2011 GUI will not function.
Thanks,
Niles
05-02-2011 04:14 AM
-- Wrong Thread --
05-09-2011 01:11 AM
I got the same error when installing Symantec System Recovery 2011 Management on a windows 2003 SP1. I have Symantec back exec 12.5. can I upgrade from 12.5 to Symantec System Recovery 2011? I couldn't find any info. about this issue.
thanks,
Teddiz
05-09-2011 01:20 AM
You need SP2 installed on Windows 2003 before you can install SSR-MS:
http://www.symantec.com/docs/TECH157280
I have Symantec back exec 12.5. can I upgrade from 12.5 to Symantec System Recovery 2011?
Erm, no. They are 2 different products so this cannot be done.
08-16-2011 06:23 AM
Can Symantec System Recovery 2011 Management Solution now be installed onto a MS 2008 R2 Server with SP1?
Cheers,
Raf
08-16-2011 06:23 AM
Can Symantec System Recovery 2011 Management Solution now be installed onto a MS 2008 R2 Server with SP1?
Cheers,
Raf
08-17-2011 03:40 PM
On a Un Supported operating system you might receive error as below:
'This operating system or its service pack is not supported' is seen when attempting to install Symantec System Recovery Management Solution (SSR-MS) 2011.
refer: http://www.symantec.com/docs/TECH155613 ,
Additionally as per the Software compatibility list on http://www.symantec.com/docs/TECH157280 ( page 25 of 34 )
Only following are supported currently for installation :
Name Version Service Pack CPU Architecture
Windows Server 2003 Enterprise Edition SP2 x86-32
Windows Server 2003 Standard Edition R2 x86-32
Windows Server 2003 Standard Edition SP2 x86-32
Windows Server 2008
08-22-2011 02:03 AM
Not yet, no. Support for 2008 R2 SP1 will be available when we release SP1 for SSR-MS 2011 (due very soon).
02-22-2012 10:26 PM
Hi Everyone..
I want to Upgrate my all client SSR 2011 to SSR 2011 SP1 i Have SP1 pls Help me.how can i update my all Clients trow Policy...
thanks in advance
02-23-2012 07:49 AM
Is this available yet? Support documentation still indicates no SP1 support. Last post indicated "soon" in Aug.
Thanks,
Ryan
02-23-2012 08:07 AM
Yes, it's supported. Please refer to the SCL:
http://www.symantec.com/docs/TECH157280