Symantec System Recovery 2011 Management Solution

[KevS]

I have downloaded Symantec System Recovery 2011 Management Solution from fileconnect and when attempting to install it on a Windows Server 2008 R2 (SP1) server am getting an error stating unsupported Operating System or Service Pack message.

This is only a test system so I have uninstalled SP1 and now Symantec System Recovery 2011 Management Solution installs without problem.

Is Symantec System Recovery 2011 Management Solution not compatible with Windows Server 2008 R2 (SP1)?

[criley]

Correct - SP1 for 2008 R2 is not supported yet.

This is being worked on already but I cannot give you an ETA yet I'm afraid.

[Niles_Foster]

I installed Symantec System Recovery Management Solution 2011 on Server 2008 R2 and then went through the Symantec Installation Manager, selected the component that I want and met the Readiness. After the installation I was able to install Server 2008 R2 SP1. So far everything works fine. Do not install IE 9 as the SSRMS 2011 GUI will not function.

Thanks,

Niles

[winterb]

-- Wrong Thread --

[Teddiz]

I got the same error when installing Symantec System Recovery 2011 Management on a windows 2003 SP1. I have Symantec back exec 12.5. can I upgrade from 12.5 to Symantec System Recovery 2011? I couldn't find any info. about this issue.

thanks,

Teddiz

[criley]

You need SP2 installed on Windows 2003 before you can install SSR-MS:

http://www.symantec.com/docs/TECH157280

I have Symantec back exec 12.5. can I upgrade from 12.5 to Symantec System Recovery 2011?

Erm, no. They are 2 different products so this cannot be done.

[Raffiki]

Can Symantec System Recovery 2011 Management Solution now be installed onto a MS 2008 R2 Server with SP1?

Cheers,

Raf

[Raffiki]

Can Symantec System Recovery 2011 Management Solution now be installed onto a MS 2008 R2 Server with SP1?

Cheers,

Raf

[Mahesh_Nayak]

On a Un Supported operating system you might receive error as below:

'This operating system or its service pack is not supported' is seen when attempting to install Symantec System Recovery Management Solution (SSR-MS) 2011.

refer: http://www.symantec.com/docs/TECH155613 ,

Additionally as per the  Software compatibility list on http://www.symantec.com/docs/TECH157280 ( page 25 of 34 )

Only following are supported currently for installation :

Name Version Service Pack CPU Architecture

Windows Server 2003 Enterprise Edition SP2 x86-32

Windows Server 2003 Standard Edition R2 x86-32

Windows Server 2003 Standard Edition SP2 x86-32

Windows Server 2008

[criley]

Not yet, no. Support for 2008 R2 SP1 will be available when we release SP1 for SSR-MS 2011 (due very soon).

[Kalaqu_Khan]

Hi Everyone..

I want to Upgrate my all client SSR 2011 to SSR 2011 SP1 i Have SP1 pls Help me.how can i update my all Clients trow Policy...

thanks in advance

[Ryan_Shaffer]

Is this available yet?  Support documentation still indicates no SP1 support.  Last post indicated "soon" in Aug.

Thanks,

Ryan

[criley]

Yes, it's supported. Please refer to the SCL:

http://www.symantec.com/docs/TECH157280