Hi I've hit a problem involving SIM, that I hope someone can help me with.
I attempted to update the server to the latest version of Symantec Management Platform, SP2, unfortunately it went wrong with the validation stage when it tried to install after downloading.
Subsequently I ran a rebuild on my installed copy of Symantec Management Platform. Which also initially went wrong but has since run without error.
My problem is now the SIM tool is no longer showing anything under the "View and Install Updates" and so I am unable to upgrade to the latest version of Symantec Management Platform. I believe the downloaded installation file that SIM would have initially downloaded is still present on the server.
Is there a way to run the upgrade without using SIM?
I hope this makes sense.
That is the correct file. I think you need to post this in the SMP forum as your issue is not specific to SSR:
you may also want to look at new Symantec System Recovery 2013 Monitor which works for SSR 2011 & BESR 2010. It is a new and very simple application that will help users to easily determine the backup protection status of computers that are backed up using Symantec System Recovery (SSR). It is good solution for monitoring around 100 odd client machines. It is in FA program. use follwoing link for getting to SSR monitor FA