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incremental with encryption?

Jason_Jiang
Not applicable
I am trying system recovery desktop. I find the incremental backup not work. The disk is encrypted with other software. and system recovery cannot recognize the file system. any solution? Please help me.
2 REPLIES 2

Vladimir_Vucini
Level 5
Partner Accredited
Hi Jason,

Can you put the disk in other machine and decrypt it with that software? Then, you would be able to restore/recover your system.

Best regards,
Vladimir

techno_nerd
Level 4
Jason,

Does it work if you do not use encryption? What type on encryption software is it?

Thanks,

Technonerd