EV client-driven PST migration and VDI users

[giuliod]

Hello

Are you aware of any issues while using client-driven PST migration with VDI (virtual desktop infrastructure)? The PSTs are located on the VDI machine.

There are no errros on the client trace, however the files don't appear on the VAC and the migration is not happeninging.

Any advices are very appreciated. Thank you.

[RahulG]

I guess you might face similar issue as below

http://www.symantec.com/business/support/index?page=content&id=TECH77926

[Rob_Wilcox1 · Accepted solution]

Your first port of call would be to generate a client trace, after enabling maximum logging and restarting Outlook.  Also worth looking at your policy for where the PST Scanning will take place .. and also the number of days between scan intervals (default is 7 days, I think)

[giuliod]

I turned out that the user had no psts linked to its mailbox or residing on its profile. Thanks for input.

[Rob_Wilcox1]

You're welcome.