Enterprise Vault Customize shortcut Redirction

[mumair109917]

hi all,

we are using Enterprise vault 9.0.1 installed on windows 2008 R2, i configured customize shortcut to "view orginal item" that has been archived items. when we click this hyper link it will rediect to  "https://evserver.company.net" (local Domain) is there any way to redirect it to "https://evserver.company.com" (SSL Certificate we are using and external name of server as well)

[Wayne_Humphrey]

Set the URL in the site properties to <https>/Enterprisevault

or if you going to use a proxy? if so then check out the section in Policies -> Exchange -> Mailbox in particular Set RPC over HTTP connection to "Use proxy".

[mumair109917]

i want to do that for internal use please try understand my query:

hyper link "view the orignal item" when i click it it open new page with "https://evserver.mtngh.root.net" is there any possibilities when i click that hyper link it takes me to page with "https://evserver.mtn.com.gh"

[Wayne_Humphrey · Accepted solution]

To change the URL you need to run the following SQL command against the EnterpriseVaultDirectory database:

update SiteEntry set DefaultWebAppURL = '<new_virtual_directory>' where SiteName = '<site_name>'

<new_virtual_directory> is the virtual directory path where the Enterprise Vault web app is located. /EnterpriseVault is configured by default

<site_name> is the Enterprise Vault Site Name as displayed in the Administration Console

Please ensure you do not enter http:// or https:// into this field as this is set by the Vault  Administration Console i.e. Use TCP  Port \ Use HTTPS on SSL Port

[mumair109917]

where to run said command? second thing i just want to redirect URL no need to change virtual directory last thing, is said command crashes something or can be run on production environment

[Wayne_Humphrey]

yup,

you just updating the DefaultWebAppURL in EV, but rember this will only be for newlwy archived items.

You can always revert to your old setting.

Take a butchers here: http://www.symantec.com/business/support/index?page=content&id=TECH70238

From Enterprise Vault 8 onwards, you cannot do it in the GUI anymore, you can only do it on the DB level.

[mumair109917]

wayn thanks for your support, kindly tel me where i can run this command?

[Wayne_Humphrey]

SQL Server Management Studio

[mumair109917]

hi wayne!

please tell me complete syntex as i am new with this product i will be highy thankful to you

currently when i click on hyper link to view orginal item it open new page with "https://evserver.mtngh.root.net/..........."

i want to open hyper link with "https://evserver.mtn.com.gh/......"

i dont want to change virtual directory, one more thing if i made these changes may i able to open previous archived items or they will not working properly?

[Wayne_Humphrey]

read like post 4 states

update SiteEntry set DefaultWebAppURL = 'https://evserver.mtn.com.gh/......' where SiteName = '<site_name>'

I never said ANYTHING about changing ANY virtual directory.

but it will not affect existing shortcuts only newly created ones.

[mumair109917]

wayne!

should i have to use "...." ??? sitename will be same ??? as i dont want to change sitename so what be the command kndly write a command that i can just copy and paste please

[Wayne_Humphrey]

partner, accredited, certified? and you dont know what to do?????

[mumair109917]

wayne!

can you tell me the command how can i check current URL??

[Wayne_Humphrey]

SELECT DefaultWebAppURL FROM SiteEntry