07-23-2011 12:00 PM
Hi,
I've upgraded the agent on a server from 8 SP2 to 8 SP4 pushing it from the EV server.
The placeholders are not retriavable anymore and the error I'm getting is
Event Id 20491
"The web server responded with error [0xc0045032]
I've checked the EV server is in the local intranet.
Also, using IE and copy&past the placeholder URL (as in the error description) retrieve the file without problem.
I've restarted IIS on the EV server but no luck too.
Searched on the KB but not info on this error.
Any idea will be very appreciated.
Thanks
Gio
Solved! Go to Solution.
07-25-2011 04:58 AM
Try this link to see if the solution works for you -
http://www.symantec.com/docs/TECH50661
If the issue still persists, the tech note also has a Microsoft KB article link, which you want to try out.
07-23-2011 07:33 PM
07-25-2011 02:23 AM
Hi JesusWept2,
I;ve checked the logs and seems to me no log are generated by the new placeholder.
I can see the logs generated by the old ones (before I installed it), by the other fileserver, even by my copy&paste test.
What you suggest?
Thanks
Gio
07-25-2011 03:06 AM
I would dtrace the Placeholder Service on the file server and also Dtrace the FSAServerManager on the EV server (I might be wrong on the exact name of that one as away from my lab)
07-25-2011 04:58 AM
Try this link to see if the solution works for you -
http://www.symantec.com/docs/TECH50661
If the issue still persists, the tech note also has a Microsoft KB article link, which you want to try out.