Hi All, Is there any way to find out the number of active users in the EV? Currently my customer environment have archives present for all users including the ones which are deactivated. Any way to get this information?
Hi We have EV 10.0.1 installed on a Windows 2008 R2 (x64) server with the DB size 2TB. We plan to build a new server and migrate form EV 10.0.1 to 10.0.4 on the new server. The reason for this is that the current server is old and has been upgra...
Servers are EV904. EV Outlook Add-in is 10.0.4.1189. We're testing the Store button. I'm trying to find where in our desktop policy - or elsewhere - why the retention category defaults and will not allow the user to select another retention categ...
We have a journaling retention category of 180 days. We need to reduce that to 90 days. I am guessing that our storage team and/or EMC will modify the retention value within Centera and then we mirror the same change within the EV retention policy. ...
Hi guys, We have emails that are stubbed in Exchange Server 2010. When we open an email that has been stubbed by Enterprise Vault 10 in OWA, we see that the email has been stubbed but we are unable to reply, reply all or forward the email. When ...
I have Enterprise Vault 10.0.4 and Exchange 2010 SP3 RU2. Exchange 2010 is 4 servers, running CAS/HT/mailbox roles, all members of the DAG, and all members of the CAS Array. Two of the servers host mailbox databases. I have a Brocade ADX load bala...
We're running EV 9.0.3 and due to an underlying disk problem, I'm moving about 2TB worth of closed partitions off one SAN LUN to another. According to http://www.symantec.com/docs/TECH35742, I'm supposed to stop all EV services before copying the dat...
We are having an issue where our fileserver becomes unresponsive for a couple of minutes intermittently. I am trying to understand what EV is doing at the point in time In the IIS logs 2014-04-23 14:30:11 10.44.101.109 GET /EnterpriseVault/do...
I am trying to find out if the File Blocking rules/groups used with EV File Archiving can be applied with EV for Exchange archiving, where certain file types are attached to mailbox items. Essentially I want to block certain attachments from being a...
Hello, EV 10.0.4, single WIN 2008 R2 SP1, x64 server with single vault store, approximately 1000 archives; separate SQL server. Have a mailbox with 36 k shortcuts (AdvancedFind Message Class = ipm.note.EnterpriseVault.Shortcut) and see almost the s...
Afternoon all, I have a group of users that have decided they prefer to keep sub folders for filing email outside the inbox in their Outlook - I know this to be bad, but I'm on the hunt for some documentation and a peer review of my understanding o...
Hi all, My first post on the Forum, please forgive any mistakes. I am investigating a problem for one of our Users, they have Outlook 2010 with Symantec EV add-in V10.0.4.1354 installed. When he selects Archive Explorer from the Enterprise Vault ta...
Dear all, Background: I am currently working on an install script to upgrade users from Office 2007 to Office 2013. There are a number of add-ins to remove and install as part of this process, one of them being Enterprise Vault Outlook Add-in. Bef...
I have migrated my Enterprise Vault 9 SQL Server Database to a different windows server and was wondering how to go about installing the reporting component for EV. The original server was WIn 2003R2 32bit however the new one is WIn 2008R2 64bit. I ...
Hi all, We are in the process of migrating our Exchange infrastructure from on-premise to a cloud-based IAAS environment. We use EV purely to archive the journal mailboxes on each MDB. So what we have done so far is empty one of the MDBs and the o...
I have 2 mailservers M1 and M2 and a mailbox MBx1 with DAG configured. Exchange has failed over to M2 from M1. Now I have the error message 'There has not been a mailbox synchronization with Exchange Server M1'. How can I stop this error message ap...
Hi All, I've got a customer who has managed to delete items almost 7 months ago now, but has only just realised they are missing from the archive. Now I'm not trying to get them back, but I am trying to prove they deleted them. I've restored a bac...
Hi, EV 9 and I have a need to move the location of the server cache location. I know I can change this in the server properties, Cache tab. Can I just specify a new location here? Should I move the existing folder? Do I need to pre-create the folde...
Hi, I know that this sounds like a basic 101 question, but I am new to vault and there are no other IT nor higher level IT staff in house that is familiar with Symantec Vault version 10. We also user Symantec Vault Client version 10. To cut t...
I will be updating EV and DA both on the same server. The EV upgrade does not mention anything about licensing and DA has instructions to upload a license file during the update. Since this is a revision update do I have to worry about licensing...
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