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Enterprise Vault

Discussion Posts

Resolved! EV PendingArchive ArchiveMe hanging

hi, I am running Enterprise Vault 2008 SP3 with an Office 2007 SP2 client   My EV is working, except I have one email that is hanging in a PendingArchive ArchiveMe state   In Outlook, ff I go Tools -> EV -> Cancel Operation I get an error "The arch...

Resolved! Mac Clients

All - I have a couple of questions regarding MAC Clients. We have EV 8 SP3 with Mac clients using entourage and safari. 1. Does the Virtual Vault work with Mac Entourage Clients? 2. Should the OWA functionality behave the same on Safari as it does ...

EVHolic by Level 5
Partner Certified
  • 207 Views
  • 3 replies
  • 0 kudos

Giving users the option to enable Vault Cache

Hi all, I'm preparing an upgrade from EV 7.5 to EV8.  After looking in depth at Vault Cache, I found something suprising/disappointing.  In 7.5, the mailbox policy lets you set Offline Vault to be 'User Enabled.'  When set this way, the users can ch...

Mnereng by Level 4
  • 298 Views
  • 4 replies
  • 0 kudos

Resolved! FsaUtility fails to migrate shortcut to Celerra

I'm trying to migrate data from a Windows Fileserver to an EMC Celerra.  I'm running FSAUtility -m -s \\Win2k3Fileserver\share\folder -d \\EMCcelerraNAS\share\folder.  The process completes and says: There were errors while moving placeholders. See t...

Offline Shortcut problem

Hi, I've got a problem when accessing shortcuts when offline. I am assuming that the Vault Cache / Virtual Vault is supposed to allow a user to open the full item from a shortcut, and if outlook is offline then it will automatically try to pull the ...

bc9ams by Level 3
  • 250 Views
  • 4 replies
  • 0 kudos

Resolved! EV Backup Mode permissions

I'm running EV 8 for Exchange. I need to add a role definition in Authorization Manager, for the account that our backup software runs under. Per Symantec Tech Note 319433, I need to create a new role definition, and add EVTManage Index Location Back...

Copy Vault Store and Index to a new drive

Hi, I have one question. I want to copy my EV (7.5 SP3)  vault store and my index to a new local drive. I have to do this, because my new partition must be bigger than 2 TB - so I have to create a GPT Partition. So here is my planned way: 1. Backup...

OliverH by Level 3
  • 1006 Views
  • 5 replies
  • 1 kudos

Resolved! "Ran out of memory" when listing PSTs?

We've got a LOT of PSTs. Over 150,000 of them to be exact. When I click on Personal Store Management --> Files to list the PSTs, I get 2 "Ran out of memory" errors and the list won't display. If I filter the list to a smaller subset, (i.e., Failed, ...

Vault Cache Synchronization

Hello, we are planning to upgrade our client pc's to Windows 7 environment with Office 2007. now we use Windows XP with Office 2003. Our EV server is upgraded to version 8, clients are installed with 8.0.3. when i try to synchronize on a ...

Resolved! No Autmated Archive EV8.03

I have implment Evault 8.03 and create 2 Stores 1- Mailbox store on single server 2- Journaling Store on Another server. Now archiving does not autmated happen, but if I select emails from outlook and choose achive it start archiving I have b...

Hzeid by Level 4
Partner Accredited
  • 445 Views
  • 10 replies
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vault store compression

Initially, my store partition didn't enabled the compression and deduplication. then, my store partition become very big and then I click on the compression and deduplication. but the store size didn't go down. how can I redo the compression??

Resolved! Remove a user completely from Enterprise vault

I am trying to remove a user completely from Enterprise Vault. I have ran an export to export the users vault back to his mailbox , but it appears there is still items in his vault. Using Archive explorer I can see pretty much all the attachments t...

Resolved! EV Client not installing on Win 7 PC

Hello EV gurus, I have a client with an issue: Enterprise Vault Issue - Client not installing on PC. Client is Win 7, 64 bit and running Office 2007 - Will not install EV client, crashes valkyrie.dll.  Does install on Win 7, 64, with Office 2010. S...

Resolved! FSA Reporting - can not enable

Hi I upgraded my EV site from EV 8 SP3 to SP4. Since I had EV 8 SP3 on 32bit Windows 2008 SP2 (which is unfortunatly unspported in SP4) I have to built a new 64 bit installation of Windows 2008 SP2, name it as a old one and assign same IP. So far so...

Some items fail to index

Hello, I meet the following problem: One of my index volume has 60 failed items. I launched the following command to update the IndexMissing.log file of this volume and launched a repair of this index volume but at the end of the process, I still h...

ZeNick by Level 4
  • 272 Views
  • 2 replies
  • 1 kudos

Resolved! Enterprise Vault FSA v8.0 SP2 archive point

We had a test file system archive setup on our EMC  centera device pointing to the share \\server1\info$\tech\*.* We have since removed the archive points and unarchived the files. As our Centera is in compliance mode nothing is being delet...