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Enterprise Vault

Discussion Posts

Resolved! wrong config?

I am trying to config a EV for testing on the File archive. After I run the task, I cannot search the files in the archives, But I can find in the event viewer, "completed processing the file system volume:k$ with 267 (6194.5MB0 items matched. what ...

Resolved! Public Folder Access (Ev 8.0 sp2)

Hello, We have a public folder that a bunch of users have access too.  EV archives this (and all of) our public folders.  For further information, all users in the Firm are enabled for EV and their personal mailbox is archived. We leave shortcuts in...

Minke by Level 4
  • 162 Views
  • 2 replies
  • 0 kudos

Enterprise Vault and Backup Exec 2010

We are a new customer to Enterprise Vault 8.0 SP3 and we are using the EV agent in Backup Exec 2010 to backup our databatases and vaults in EV.  Seems 2010 sees the CNAME of the SQL server but it is unable to to see the databases so the backup fails....

Parkway by Level 3
  • 183 Views
  • 1 replies
  • 0 kudos

Resolved! EV8 SP3 client and server CPU utilization

Our EV servers are running EV8 SP3.  About 4,000 EV7 SPx and EV2007 SP2 clients connect to the storage service running on one server.  Historically, CPU utilization on that 8-core server runs in the single digits or teens outside of scheduled archiv...

Resolved! Time required to delete vaults/vaultstore

I have just removed a couple of legacy vaults and the vaultstore that contained them from ev8 sp2... they are showing as being marked for deleteion in the admin console. and in the OM console the number of incomplete delete operations for that vaults...

Col_G by Level 4
  • 460 Views
  • 8 replies
  • 0 kudos

Resolved! new AD password - users cannot access to their vaults

Hi, We have changed the AD password for some users and now these users cannot access their vaults. If the user tries to access to his/her vault from outlook a pop-up windows ask them for the password all the time, it is not possible to access to t...

Maria_Z_ by Level 4
  • 1237 Views
  • 17 replies
  • 0 kudos

Resolved! Popu when using RPC over Http outlook client

Hi, When I open an archived mail in an Outlook client  configured for RPC over HTTP a popup appear. It ask me the user and password for the domaain. Is there a way to skip it ? thanks !

ElGringo by Level 6
Partner Accredited
  • 374 Views
  • 8 replies
  • 0 kudos

Vault Cache/Offline vault

All, We are currently using EV8 SP3 on a Windows 2003 SP2.  Our messaging platform is Exchange 2003 SP2 with the clients using Outlook 2003 SP2. We currently have a issues will all of our clients using Off line vault we get the error below; ' sr...

Resolved! EV Client with Windows 7?

Guys, Has anyone got any current views on how combatible EV Clients are on Windows 7, outlook 2007/2010? I have seen some old posts with RC's, but would like to know about how things look today? I have checked over the compatibility charts and th...

Resolved! Mixing EV server OS's

Im just planning an upgrade to our EV infrastructure which will involve adding an second server to ease the load of the FSA archiving that we will be implementing.. Currently the first server is running 32bit W2k3... Would i have any issues creating...

Col_G by Level 4
  • 410 Views
  • 9 replies
  • 0 kudos

Viewing others Archived Items on Different Servers

Hi I have one AD Domain, spread through various cities in Australia. We have two instances of Enterprise Vault Installed, one in Sydney, and one In Brisbane. The instances are both separate from each other, apart from that they are on the same AD ...

LeeEV by Level 2
  • 126 Views
  • 1 replies
  • 0 kudos

An Apprpriate RPO fro Vault Store Databases

Can anyone comment on an apprpriate RPO for Vault Store databases? what is the impact to the archive environment if a database retore has an RPO of say two weeks ago? How can the lost data from such a restore be recovered or is it lost forever?

mitcher by Level 4
  • 301 Views
  • 7 replies
  • 0 kudos

Resolved! Individual archive technical limits

Wondering if anyone knows of a technical limit to the size and/or number of items in an individual archive. For example, I have come across an individual archive that is 44GB in size with 787,000 items. Is there any cause for concern? Should it be di...

AndrewB by Moderator
Partner    VIP    Accredited
  • 215 Views
  • 3 replies
  • 0 kudos

Resolved! How to automate "Store in Vault"...

Hi Forum, Does anyone have any URLs pointing to any references re calling "EV" functionality from VBS?  I want to automate the "Store in Vault" button funtionality.  i.e. create an end-user script that trundles down the email folder structure and ...

sdo by Moderator
Partner    VIP    Certified
  • 347 Views
  • 7 replies
  • 0 kudos

Resolved! Outlook Forms-Not the usual

Hi there have tried all the usual things. reset ev client, re register forms, delete extend.dat and frmcache.dat only one user affected by this. he has outlook 2007 and we run ev 8.0 SP3. he has been here for years, recently upgraded to office 2007 ...

TheCrow by Level 4
  • 205 Views
  • 5 replies
  • 0 kudos

Resolved! Missing attachments after Email Archive

Hello All I have ran in to some problem, yesterday I setup a retention policy to archive anything older than few months and some users are now reporting the attachements in the mail is missing. When I checked this the file is replaced with EAS and t...

Jun1or by Level 5
  • 960 Views
  • 8 replies
  • 0 kudos

Missing OWA Icons

Hello All We recently had an issue where icons were missing for all users in OWA, I removed the backend and front end extensions and this seems to fix the issue. However I have one particular user when logged in OWA icons are not there, I can see th...

Jun1or by Level 5
  • 826 Views
  • 8 replies
  • 0 kudos