I’m looking for solution on how external OWA can connect with EV using F5. I have a customer who is retiring their TMG solution and replacing it with Big-IP F5. I don’t see this gateway in the latest Compatibility Guide… but I’m still looking for inp...
We're currently using EV 10.0.4 with Exchange 2010 SP3.I understand that the only fully compatible browser for the EV Restore Item function in OWA is IE (or IE in compatibility mode).I also understand that EV11 and EV12 adds Enterpise Vault Search wh...
Hello,Is there a way to have EV pull in old content from user's mailboxes into the journal archive? I assume that this is not possible without provisioning the user's mailboxes so that EV is aware of them. I guess as an alternative, would it be feasi...
Hi,we want to migrate our EV 11.0.1, Windows 2008 R2 Cluster to a new hardware cluster with Win 2012 R2 and the same EV Version.I will use the Server Settings Migration Wizard.The documentation of migrating clusters with the Server Migration Wizard i...
Hello everyone,we have an issue by a customer. In Outlook 2016 is it not possible to search content in mails.This behavior is only in the Virtual Vault Folder. This is not a user error or something, we have tested it. The mails we have searched for a...
Hello,on operating system Windows 7 SP1 64 bit Enterprise is installed Microsoft Office Professional Plus Outlook 2013 32bit.Additionaly is installed "Symantec Enterprise Vault Outlook Add-In 10.0.4.1354" (version 10.0.17738).In Outlook was exist (bu...
HiHaving upgraded from EV9.0.5 to EV10.0.4 I now have the opportuntity to upgrade the indexes to 64bit. However this is a tiem consuming process that I don't want to start now.I want to upgrade to EV11 before upgrading the indexes - am I able to do t...
Hello everyone,we are facing an "issue" by a customer. After a schedule archiving run many "Not Read" messages are generated to three users mailboxes. The mails are a mix of sent an receipt messages and where deletetd someday manualy by the user afte...
Hi,I have an EV 11.0.1 that has been upgraded a couple times before.The environment seems unstable, and some registry changes were made but no one knows which ones...There is also another company that is doing 1st level support and has access to the ...
Hi All,I need my delete items to be permenent delete from my VAULT DELETE ITEM folder.i was abale to delete the deleted items from delete items folder but when i sync its again coming to delete item folder.kindly help me on this.
Hi All,This is the situation i have. The customer is currently on exchange 2010 and uses enterprise vaul on-premise. The requirement is to migrate the mail boxes to exchange online.Can i move the mailboxes to Exchange online and still continue to use...
Hello Folks,We have a client that wants to be able to switch off the permission-synchronization from Exchange.So if user B has permissions on user As mailbox, the user B should NOT automatically get permissions on user As archive.We were testing with...
Hello,Is there anyway to restore a closed partition which hasnt been backed up, however was being backed up earlier as open partition?Thank you.
We want to replicate EV data between a production EV server and an EV server at a DR site. Can DFS-R be used for this? What are the other options?Just wondered if others are doing this and what methods/products they are using to replicate?
Hello all,Planning an upgrade of EV9.0.4 to EV10.04 to EV11.0.1CHF5There is doubt about the health of the EV9 databases. Due to this being a large environment, I would like to run a test upgrade on a copy of the production databases first, from 9.0.4...
Hi all,I'm currently setting up an EV environment and there are a few things that illude me (completely) because I'm a bit rusted when it comes to getting all the tick boxes checked.One thing is the page display of the IMAP monitor and the Personal S...
I have several archives that have entries in the VaultInterest table that are associated with a ConsumerName (DA Customer) that has been deleted. It's not just the DA case that has been deleted, but the entire customer. I'm not really familiar with h...
hi is there any why to download EV 11 without Serial number and fileconnect.thank you
Hi folks, I have a user that claims they have missing items in their Archive Explorer. They have indicated to me there should be a folder (several actually) that can be seen in Outlook but which do not appear in AE. I've resync'd their index and chec...
Hi,Having done a bit of reading, it seems that if we migrate Exchange from 2010 to O365 in the cloud we should still be able to archive with Vault.That is assuming we update Vault from 11.0.0. to 11.0.1+. We would then need to change the way we archi...
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