04-16-2013 02:42 PM
Hello guys,
I'm new to Netbakup, and actually I just need to use it for Enterprise Vault backup.
I'm getting an error code 26, that says that the handshake failed.I've already tried this KB http://www.symantec.com/business/support/index?page=content&id=TECH50348 but when I run the bpclntcmd -hn <server_name> there are no errors
I'm trying to backup my Enterprise Vault databases.
Could it be an firewall problem ?
Anyone can help me ?
Thanks in advance
ps.: NetBackup 7.5 and EV 10.0.3
Solved! Go to Solution.
04-17-2013 07:10 AM
The error was simple. The login MUST be "domain\user", I was using just "user"
Thanks for the reply
04-16-2013 04:21 PM
For the first, please check if file backup with MS-Windows policy can work on this client.
If it works, please show us more about failed EV backup like:
04-17-2013 07:10 AM
The error was simple. The login MUST be "domain\user", I was using just "user"
Thanks for the reply
04-17-2013 07:13 AM
Be sure you have it configured according to : www.symantec.com/docs/TECH176623
Confrim the following ports are open :
From clients to master/media
13724 tcp/udp
13720 tcp/udp
13721 tcp/udp
FYI
13724 = vnetd
13782 = bpcd
13720 = bprd
13721 = bpdbm
Can you connect to the EV server from the admin console -> host properties -> client