Hi,
Looks like you are using Windows box as Master Server. I have faced this issue a few times and I resolved it in following way -
Stop NBU services
Go To - Registry regedit
HKEY_LOCAL_MACHINE->SOFTWARE->VERITAS->NetBackup->CurrentVersion->Config
In here there is key called Server with type REG_MULTI_SZ.
This key contains the list of servers, we need to modify this key so that the name of Master Server is first in the list. We just change the sequence here.
On double clicking it , we can modify that, remember to preserve the 3 dots (pattern should be preserved.)
Start NBU services.
Basically we have to change the sequence of servers so that Master server is listed first.
I tried to do this from Backup Archive Interface but it does not allow it.
Not sure of any other way.
Br,
Deepak.