Technical support dead?

[jim_dalton]

An error occurred while processing your request.

Reference #97.9b4eaad1.1384423548.1bd6fd7

Anyone else or is it just me?

[Marianne]

Same issue down in 'Dark Africa'! Since yesterday.

Trying to access TechNotes produce this error:  

An error occurred while processing your request.

Reference #97.869b1160.1384422303.9d0cb92

Maybe post in SymWISE forum as well?

https://www-secure.symantec.com/connect/inside-symantec/forums/symwise-knowledge-management

[jim_dalton]

Thanks MvdB.

PS Where is dark Africa?

[Mark_Solutions]

Nothing was working for me either - same as yesterday - has taken me until now to be able to even get logged in on connect

Partnernet also affected - my guess is that it is overnight work on the sites (US time that is !!)

[lindita]

I need help

[Mark_Solutions]

lindita - just open a new discussion - we are all here to help you

The support site is more dead now than earlier - getting a 404 on my last attempt to connect

[Will_Restore]

Hmm, I downloaded a technote just a little while ago.  Good thing too as it solved my problem.

And Technical Support link is slow but it works for me.

[mph999 · Accepted solution]

Things were playing up a bit yesterday - I couldn't get into the technotes from 'inside;' Symantec - though it only seemed to last a few minutes. Not sure if there was any scheduled outages ...

[Marianne]

Hi Jim I live in South Africa.

[jim_dalton]

Confirmed working now for me at least.

[Marianne]

Working fine for me too.