03-09-2014 09:00 PM
Hi All,
Unable to receive Pre and Post ejection notification mails from netbackup vault.
03-09-2014 10:15 PM
03-09-2014 10:38 PM
Have you ensured that email client is working on the master? yes it is working fine
On Windows master, you need something like blat as email client. we have blat on master server
we are receiving all the mails from vault (Picking List for Vault,Non-vaulted Images,Summary Distribution List for Vault) except Post & Pre Eject Notification Mails.
NBU 7.5.0.4 master server is windows 2008R2 Enterprise
03-09-2014 10:56 PM
did you setup the vault management Mail id when you configure the Vault profile..
pleaes check in the Vault configuration
right click on the Vault robit and see if you set the vault management mail ID. if not set it and try once again.
03-09-2014 11:08 PM
yes it is already configured..we are receiving all the mails from vault (Picking List for Vault,Non-vaulted Images,Summary Distribution List for Vault) except Post & Pre Eject Notification Mails.
03-09-2014 11:32 PM
could you show me the screenshot of the Vault management
right click on Vault management in Gui-->select "Vault Management Properiteis> it will give you the options for session status notification and eject notification.
03-09-2014 11:59 PM
we already given emaild for session status and eject notificaitons
03-10-2014 12:54 AM
Okay, pleaes attach the detail.log for the successfull Vault session which did not give you the eject notifications.
you can find the detail log fine in path install path/veritas/netbackup/vault/sessions/<SID>
03-10-2014 01:25 AM
Please show us a screenshot of the Reports tab of your Vault Profile(s) to show which reports have been selected and other options such as when they should be generated, etc...
As well as the session log that Nagalla requested.
Please copy to .txt file and upload as File attachment.
PS:
Curious to know if Vault reports were different before you upgraded... referring here to your recent post that you seem to have deleted in the meantime: https://www-secure.symantec.com/connect/forums/netbackup-75-windows-2003-windows-2008