04-21-2016 03:44 AM
Dear all,
we got a INFOSCALE FOUNDATION LNX 1 CORE ONPREMISE STANDARD PERPETUAL LICENSE CORPORATE. I have installed key using the vxlicinst -k <key> command. But when I want to check it using vxlicrep I'm getting this error for the given key:
vxlicrep ERROR V-21-3-1015 Failed to prepare report for key = <key>
We have Veritas Volume Manager 5.1 (VRTSvxvm-5.1.100.000-SP1_RHEL5 and VRTSvlic-3.02.51.010-0) running on RHEL 5.7 on 64 bits.
I've read that the next step is to run vxkeyless set NONE, but I'm afraid to run this until I cannot see the license reported correctly by vxlicrep.
What can I do to fix it?
Thank you in advance.
Kind regards,
Laszlo
04-26-2016 01:43 AM
Any ideas?
05-10-2016 07:48 PM
Hi,
1. if vxlicrep report also error?
2. have you confirm the key is ok?
If the license key is error, you can call support center for non-techinal support.
08-25-2016 01:06 AM
I realize that this post is a couple of months old, but I just have to add my 2c for sake of completeness...
Infoscale license is for version 7.x.
It will not work on a VxVM 5.1 installation.
You need to upgrade to current Infoscale Storage version.
See this mapping of SF products to Infoscale:
https://sort.veritas.com/public/documents/vis/7.0/solaris/x64/productguides/html/infoscale_whats_new...
03-28-2018 04:09 AM
You also can downgrade your Key to the correct version in the online portal.
05-17-2018 11:49 PM
have you tried the command below?
#vxlicinst
then press enter and follow the prompts to enter the product serial number
Regards,
Frank
05-17-2018 11:55 PM
Seems @Laszlo_Budai last visited here on 07-19-2016!
05-18-2018 12:01 AM
Hi there,
thank you all for the answers, I just saw them now. I don't remember what was the solution at the end because it's been quite a long time ago ...
Kind regards,
Laszlo