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BE System Recovery 2010 Force Server to restart

kchen
Level 3

Platfrom: Windows 2008 R2, Terminal Server, Hyper-V Server,  with SharePoint 2010 and SAP Database installed.

It runs fine for more than a month. but it happened recently when I check the backup files which are missed.

It has been doing this for at least the last 3 days, when the Program runs, sometimes, it will force this server to restart or force my NAS(use for store backup files) to disconnect, then the Backup task fail.

System Log:(2 errors)

1. The previous system shutdown at 10:43:49 PM on ‎4/‎24/‎2011 was unexpected.(I scheduled it to run backup at 10:00pm, the system shutdown at 10:43pm. )

2. The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000ca (0x0000000000000002, 0xfffffa800ce58bc0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042411-11934-01.

 

Application log (A lot of warning Messages before shutdown: Event ID: 8230)

Volume Shadow Copy Service error: Failed resolving account administrator with status 1376. Check connection to domain controller and VssAccessControl registry key.

Operation:
   Initializing Writer

Context:
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer

Error-specific details:
   Error: NetLocalGroupGetMemebers(administrator), 0x80070560, The specified local group does not exist.

 

Attachment is the Application Log Screen Shot just before the system restart.

4 REPLIES 4

kchen
Level 3

I forget to mentioned that it's a incremental backup task; however, when i start a Full backup, sometimes it runs fine, but when it come back to incremental, this happen again.

I believed that it may be VSS  program caused the system to restart. Any Idea?

Markus_Koestler
Moderator
Moderator
   VIP   

Are there any errors in the BESR event viewer ?

kchen
Level 3

Acorrding to the BESR event log, there is no Errors reported.

criley
Moderator
Moderator
Employee Accredited

Have you seen this? http://www.symantec.com/docs/TECH127102