11-06-2014 03:32 AM
Upon logging into (7.1.4) UI, my main dashboard has a popup window error. Am also getting same window every time I open a case and am taken to the case home.
Window says "Failure: Unable to retrieve chart: HTTP request error"
Services restart did not fix.
Also getting other error :
When trying to download export job: it says unable to dowload from "Clearwell web path".Unable to open this internet Site.
It is not happening with all user, there are only few users who are facing this issue.
Anyone else seen this?
Best Regards,
Deepak Jindal
Solved! Go to Solution.
11-10-2014 04:32 AM
Hi,
Thanks for your reply, I got solution of this error.We need to uncheck below option from Internet settings to resolve it.
“Do not save encrypted pages to disk”
Many Thanks,
Deepak Jindal
11-06-2014 06:13 AM
Hello Deepak,
With this information I may be able to help further.
11-10-2014 04:32 AM
Hi,
Thanks for your reply, I got solution of this error.We need to uncheck below option from Internet settings to resolve it.
“Do not save encrypted pages to disk”
Many Thanks,
Deepak Jindal