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Desktop and Laptop Option

Discussion Posts

Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

klauskresnik by Moderator
Employee Accredited Certified
  • 7 replies
  • 7 kudos

Unable to configure Desktop Agent

Hi I've seen the below alert occur on some users in the DLO Console. Is it anything to worry about?        Unable to configure the Desktop Agent on computer 'computername' for user "domain\username". Error: Query timeout expired I've checked a co...

smithj by Level 6
  • 1 replies
  • 0 kudos

DLO Keeps several file revisions

Hi, I'm running the DLO on desktops to backup their files, set it to saver 10 revisions in user data folder and 1 in network datafolder but ir keeps saving several revisions in network.    

Aprisa by Not applicable
  • 3 replies
  • 0 kudos

DLO Issue

Hi,   I`m getting those errors in event viewer . many jobs are failing. ID 0  [Error],"WebServerRequest::RunWebRequest: curl error code = 3; curl error message = <url> malformed" , [Error],"CRESTHashStoreProxy::HandleCommonServerError/(ERRORLOGGE...

Orionex by Level 4
Employee Accredited
  • 2 replies
  • 0 kudos

Resolved! Deleting users using dlocommandu

Hi Would you be able to let me know what the correct command is to delete users using the dlocommandu? I've tried DLOcommand -delete -U domain\username but it returns the following:         Usage: DLOCommandu [remote-server-options] command [comma...

smithj by Level 6
  • 2 replies
  • 2 kudos

Outlook PST error in Symantec DLO 7.5

Hi, I am facing one specific issue as I am able to restore a pst file but unable to open/save any attachments. I found two such cases, and we are facing lots of escalation in our Environment. I checked the Backup logs file as well and found that eve...

unable to load restore option

Hi Team, We are using Symantec DLO 7.5 sp1 on win-2008 r2 server. On the restore pane we are not able to restore the user's data. I had attached the screenshot. We are not using Dedupe feature.   Thanks    

mayu by Level 4
  • 3 replies
  • 0 kudos

Symantec Desktop & Laptop Option ?

Hello everyone, Our organization have 40 desktops, now my boss want to backup files and folders (mostly MS Office file) on those desktops to a NAS on the system. I want to ask if Symantec Desktop & Laptop Option can do this ? Can it schedule backup ...

G_R by Level 2
  • 7 replies
  • 1 kudos

DLO 7.0 Console does not start

Hello,  try updating version 7.5 but the wing fell so abortion services, from there I get the following error, how can I get out of this problem.  My current version is 7.0.  Thank you.

JavierTI_ by Level 3
Partner Accredited
  • 7 replies
  • 0 kudos

Resolved! Mgmt of DLO Agents

We currently have a Backup Exec 2010R3 environment running on a Windows 2008 R2 server connected to a Quantum Scaler i40 tape carrier. We are going to evaluate the DLO agent but backup 10 - 20 laptops and desktops but arent clear on the management o...

Unable to install 5 user Desktop and Laptop option

Hello, We run Backup Exec 2010R3 on a Windows Server 2008R2 system and use a LTO4 tape drive for backup. We have installed the Windows agent on a XP system and can use that to make backups without problems. When we install the agent on a W7/64 syst...

WimN by Level 3
  • 13 replies
  • 0 kudos

Boot filename not received

Hi, I have problem when am deploying image over network  it give me error  PXE-E53: No boot filename received . the point is its working with HP laptop elitebook  8460 but not working with HP  Elitebook 840. I am using Windows server WDS 2012 and t...

phenoo by Level 2
  • 2 replies
  • 0 kudos

7.5sp1 - DLO client not working for one user

I created a user in DLO admin and assigned a profile.  I installed the client software on his win7 64bit pro PC. Files are not being copied to network location or even to the local backup location.   Icon is running by clock but will not open to se...

4johnny by Level 3
  • 1 replies
  • 0 kudos

unable to configure the desktop agent

Hello All, Does anyone have idea what could be causing below error after installing DLO 7.5 sp1 on windows 8 pro (build 9200)? Information V-138-57364-7 - unable to configure the desktop agent. No settings found for the current user and no automati...

chidi by Level 3
Partner Accredited
  • 5 replies
  • 0 kudos