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Enterprise Vault

Discussion Posts

IMAP Server utilizing high percentage of CPU

I am running EV 11.01 CHF4 we have IMAP server configure with only about 5 users. Every day I get alerts that the EV server is running at 100% CPU. When I check the server it's usually the IMAP Server service running at about 90%. I don't quite under...

Resolved! A couple of EV Vault Cache Questions

Hi When deploying Vault Cache with Virtual Vault is the initial synchronisation of the email content data downloaded from the users archive or from the users OST file? All the users havd an Exchange offline file which currently has all the email co...

CadenL by Moderator
Partner    VIP    Accredited Certified
  • 1228 Views
  • 8 replies
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Problems Exporting archives to PST

Hi All, First post on this community!  I did some research but was unable to find this exacty issue so creating a new post. Lately I've been exporting 100's of archives to PST files.  Up until recently this process has been going well (very slow). ...

ErockN by Level 3
  • 764 Views
  • 11 replies
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SQL Query needed for Folder size report

Version: 10.0.3 I would like to get a report on the size of each folder for a particular archive. For instance: Inbox (and all subfolders)= 20,000,000 KB Deleted Items (and all subfolders) = 15,555,555 KB   I don't really care about the subfold...

jbehr by Not applicable
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  • 2 replies
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Enterprise Vault 12

The observant amongst you might already be aware that EV12 shipped last week, on the same day that Veritas officially separated from Symantec. Well now that news of the separation has died down, we've published a blog post http://bit.ly/timeforev12 w...

Glenn_Martin by Level 6
Employee Accredited
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Resolved! Scheduled PST migration with automatic mailbox association

Hi there, we got a big bunch of PST files to migrate, but we are searching for the weapon of choice (of the inbuilt tools). I already found this very good overview from Rob.Wilcox https://www.veritas.com/community/articles/pst-migration-enterpri...

woelki by Level 4
  • 535 Views
  • 1 replies
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Resolved! Partition Information (SQL/SCOM)

Hi, I'm setting up some alerting/monitoring and do not see the partition Status and other information in the SCOM MP. Does anyone else get the values returned in SCOM? Is there any way to gather these details from SQL? EV11.0.1CHF2 Thanks

Elio_C by Level 6
  • 289 Views
  • 4 replies
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Resolved! Unable to open Archive Mails

HI Guys,   We completed the deployment of Enterprise Vault 11 for Exchange 2010 Mailbox archiving. Almost all is set and all functions are working as they are. After  completion of 1st phase we started the deployment for remote location users who a...

archived files won't open

Hello I have a strange issue whereby a number of my PDF files ( that are archived) will not open via archive shortcut in windows explorer, however if i copy the archive shortcut and paste into the same folder the PDF files open.   The drawback of ...

Resolved! Shortcut Deletion Isn't Happening

Hello Everyone! I already have a support case open regarding this, we've worked on it together once or twice and haven't had any luck quite yet so I thought I'd reach out to the community for suggestions. We'll be running a DTrace tomorrow so I'll h...

vanadasd by Level 4
Partner
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  • 1 replies
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Resolved! User Permission

One of the user is able to see another user archived mails in archive explorer. When we checked initially noticed that there was a group and had permission to view users mailbox and the permission was automatically assigend to Enterprise vault. Thi...

restore a file to another server or folder

Hi I am running EV 10.0.0 and back ups are performed by BackUp Exec 2010r3 Is it possible to restore archived files e.g. .PDF to another folder or Server location as opposed to the original Thanks Lois

EV 12 error "cannot validate domino domain"

I have a customer running EV 12 on Windows 2012 R2. Trying to add the Domino domain and receive the error: Could not find Server in the Domino directory and Could not validate Domino domain. I have Lotus notes 8.5.3 client installed on the EV serve...

plsaits by Level 3
Partner
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  • 1 replies
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Resolved! Share a vaulted folder in Outlook

Hello, I have a user that wants to share a folder under his "Archive Vault1" folder in Outlook.  The instructions I received were that he needs to share the folder just like a normal folder in Outlook, but then I as an administrator need to give the...

Resolved! Support Procedures

Are any of you able to open cases using the "My Veritas" website? Or, do you have an email address that you can use to send to support? I tried - 'enterprise_technical_support@veritas.com' last week but got no response. I'm just trying to avoid call...