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Resolved! EV 11 Web App cannot connect external

Using the EV11 web app thorugh OWA 2013 dose not work externally. It works find when I am connected to our internal domain. Also it works fine with Outlook 2013 externally. When I try to run it from OWA external I get an error that says the app may n...

Resolved! Lost password for EV VSA

Good morning, We have a single server EV setup that is currently being piloted to handful of users.  The admin that was working on the EV setup is no longer here, and the password documented for the Vault Service Account is not correct and we are no...

Restoring all files using fsautility

Hi, I am trying to restore all files for several shared folders which have been archived with EV. I have used the following command to restore all files for the EveryOne share: fsautility -t -s "\\bgo-file-01.domain.local\EveryOne" -d "\\bgo-p-vault...

nils35 by • Level 4
  • 1619 Views
  • 8 replies
  • 0 kudos

Resolved! EV custom filters and x-headers

Hi I want to do custom filtering in EV using x-headers. Understand I need to use Custom MAPI Prpoerties as per https://www-secure.symantec.com/connect/articles/custom-filtering-enterprise-vault The documentation is a bit sparse - can someone con...

goatboy by • Level 6
  • 319 Views
  • 2 replies
  • 0 kudos

Resolved! Install EV 10 Cluster Passive Node error.

  HI all, I'm upgrade ev9.3 to ev 10.4 in a cluster environment, when upgrading the other node I got the following errro: EVOM Reporting       Failed   Server2.ritta.local: Microsoft SQL Server Reporting Services ha...

Tonaco_pt by • Moderator
Partner    VIP    Accredited
  • 986 Views
  • 4 replies
  • 1 kudos

Resolved! PST migration questions

We are using EV 9 and planning to use PST locate and migrate to ingest all the PST files. From the admin guide, it sounds like we need local admin privilege to access the PST files on the PCs.  I assume it can locate all PST files on the PCs regardl...

Gogeta by • Level 4
  • 980 Views
  • 6 replies
  • 2 kudos

Enterprise Vault 10.4 Shortcut deletion question.

Hi Guys   I wonder if someone could anwer a question regarding EV10 regarding shortcut deletion under the policies. I have been having issue with "Delete shortcuts in folders" option. We have set this to 13months and it doesnt appear to be taking e...

nickt2 by • Level 4
  • 491 Views
  • 4 replies
  • 2 kudos

Strange 3419 Exchange connection issues

Hi guys, unfortunately since a bunch of days my EV server is spammed with "3419" error. "Could not access Exchange Server. The dispenser will queue the current item and sleep for 60 seconds." We are running: EV 10.0.4 without CU's E2010 DAG ...

woelki by • Level 4
  • 1063 Views
  • 3 replies
  • 0 kudos

Resolved! Enterprise Vault 10 to 11 migration on a new server

Hello,   We have an Enterprise Vault server 10.0.2 running on a Windows server 2008 and using an Hitachi Content Platform HCP for Exchange archiving. I would like to upgrade to EV11 but also execute a refresh of the infrastructure : new server ha...

donypie by • Level 4
  • 1610 Views
  • 1 replies
  • 2 kudos

Resolved! EV10 Index Synchronise Task

Hi, I have enabled a new mailbox for archiving and imported a few items. The new items do not show in the archive, and the index status shows as "not yet created" and there is no folder under the Index location. I get an event 41352 in the event lo...

Elio_C by • Level 6
  • 635 Views
  • 8 replies
  • 0 kudos

Resolved! Disable Item Recovery - How Long before Items are Deleted?

Hi   I have disable "Enable recovery of user deleted items" and I'm wondering how long it will take EV to purge out all the recoverable items marked for deletion on a users archive?   Is there a way I can force it to go through and delete them? ...

Marcrp by • Level 5
  • 527 Views
  • 4 replies
  • 0 kudos

Resolved! Question for Symantec - McAfee Antivirus Compatibility

Hello everyone, I'm currently dealing with an EV system where users are seeing failures with Archive Explorer and the search in general, where the Event Log fills with 41315 index warnings, complaining about 'invalid access to memory location'. Aft...

Old_Man_Jensen by • Level 4
Partner Accredited Certified
  • 685 Views
  • 4 replies
  • 1 kudos

Resolved! Export of an Archive to a folder in a mailbox

Is there a way to export the whole contents of an archive to a folder in a mailbox? We dont want the mailbox to be cluttered with archived items after the export,  so we want to export them to a specific folder in the mailbox. Thanks, Gina

Resolved! Accessing another EV site

Dear All, Previously we have 3 exchange servers and only one EV (EV1) server. We have created one more EV (EV2) server on different EV site. For testing purpose we have moved our one Exchange server to new EV (EV2) server. However now user is not ...

mayu by • Level 4
  • 468 Views
  • 3 replies
  • 0 kudos

Resolved! Purging old records in EnterpriseVaultMonitoring database?

Our EnterpriseVaultMonitoring database is huge and I don't see much use for any of the info that's 2-3 years old. I can't seem to find a way to configure the length of time data is retained in the 'History' tables (MailboxMonitoringHistory, TaskMonit...

Jolaine_Y by • Level 4
Partner
  • 532 Views
  • 3 replies
  • 1 kudos