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Enterprise Vault

Discussion Posts

Resolved! Shared mailbox Vault keeps failing

Hi,  We have a shared mailbox called Legal Department Shared Mailbox ( displayname : legaldeptsharedmailbox ) with the SMTP address - There are 8 users who use the mailbox and Vault as a secondary mailbox mapped ...

Rax2473 by Level 3
  • 4 replies
  • 0 kudos

Resolved! Single mailbox events 3007, 2244, 2270

Hello everyone, I have a problem with one of our EV users which is baffling me. All my archiving tasks are running fine, mail is being properly archived- except for one user. For this one user I keep getting events 3007, 2244 and 2270 for a number of...

Resolved! Evault modify retention and message

Hello   I search a solution to this problem :   I have set a duration of 9 months for an user, so the email older than 9 months from exchange go to the evault database.   Now I want to change this setting and fix to 12 months. How could I make to tra...

Resolved! deleting empty Vault store Group

hi, İ deleted empty vault store group(it includes 1 vs and 1 ptn)(storage is SAN , not centera.) it marked for deletion but event log says that;   Failed to delete a Partition.   Partition Entry Id : 13B842537FC58F94FA6C2FDAB5A1CBC161q10000VAULT   Va...

K_G by Level 6
Partner Accredited
  • 10 replies
  • 0 kudos

Resolved! FSA Agent install fails

Hi,   I have an issue when trying to install the FSA agent on one of our file servers. Below is the event I'm gettting on the File Server.   Log Name:      Application Source:        SideBySide Date:          3/7/2012 10:19:44 AM Event ID:      33 Ta...

giuliod by Level 5
  • 1 replies
  • 0 kudos

Resolved! Ev Journal Storage wouldn't go backup mode.

We try to put a Journal store to backup mode. It freezes. It does not go backup mode. It does not happen for Mailbox store. Any one had idea? Does any one faced with same issue.   We tried Powershell, Admin console. No luck it freezes. We use EV 9.0....

Resolved! How to Watch EV Archving or Journaling in real time

Enterprise Vault by it's nature is a "background" engine, and thus does not have much in the way of real time monitoring tools. This is a method of watching EV working in real time. It is particularly useful for monitoiring Journaling Mailbox...

Trafford by Level 4
Partner Accredited
  • 12 replies
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Resolved! ev 9.0.1 events 8453 + 13360

On my ev 9.0.1 server I get a lot of events 8453 + 13360. I use it to archive mails on an exchange 2003 server.   Any ideas what could be causing theses? thanks, JB Event Type: Error Event Source: Enterprise Vault Event Category: Directory Service ...

JB22 by Level 5
  • 2 replies
  • 0 kudos

Resolved! Enterprise Vault DNS Alias names

Hello, Recently I needed to change the DNS alias names under DNS zone. In DNS I changed the alias from to In order to do this I have also made the change in the computer name entry in sql VaultDirectory database to ...

EVRocks by Level 5
  • 3 replies
  • 0 kudos

Resolved! Stop Archiving and restore all emails

Hi All, A number of users in the company has started a seprate business, but they are still in the same domain and exchange. The request is to move them into a new seprate data store to keeps thing tidy and stop email archiving through EV for them.  ...

Nysoh by Level 5
  • 5 replies
  • 0 kudos

Resolved! how many mail archived query.

Hello, I received the demand from my management to give them the amount of mails with "%%%" in the title which where archived. Is there a way to find it from VAC or via SQL. Thank you for your help. Sandrine

Resolved! Cannot see attachments in archive emails

I have one user who reported that he cannot see the attachment content of his archive emails. the screenshot in the email returns a black empty white box. no errors found in the EV server. what should the user do in order to see the archive email in ...

yeow_km by Level 5
  • 4 replies
  • 0 kudos

Resolved! EV10 and Exchange Upgrade

Hi there,   We have a client that is wanting EV installed with a view to also upgrading Exchange from 2003 to 2010. Any thoughts about timing of the Exchange upgrade, ie best to do after or before? They also have emailXtender which is another hurdle....

benjus10 by Level 3
Partner Accredited
  • 2 replies
  • 0 kudos

Resolved! Storage Expiry Odd results and unable to expire

Continuing from We ran the SQL queries and got some odd results.  We actually migrated from Groupwise to Exchange 2007 in 2009.  So we got results f...

Resolved! PST server driven migration permissions

Hello! Could you please help me with PST migration issue?   I am running server driven migration using Ev service account. PST files locatted on file server. EV account has local admin right on this server and when I check permissions on Home Users f...

Vlad2010 by Level 4
Partner Accredited
  • 6 replies
  • 0 kudos