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Enterprise Vault

Discussion Posts

Resolved! EV 9.0.2 isn't archiving folder under the Inbox

Hi all, I've been pulling my hair out trying to work out why EV wasn't archiving a 30GB mailbox. Actually, two folders were being archived successfully. The difference between those two folders and the other 29GB was they they were at the mailbox roo...

rasobey by Level 5
  • 327 Views
  • 7 replies
  • 0 kudos

Resolved! Moving archive to new user

Hello,              We are currently using Enterprise vault 9 and I have a question. We have users that leave and when their replacememnts come they get all new accounts. When we create the new mailboxes they get vaulted right away. Is there any easy...

verbel by Level 2
  • 359 Views
  • 6 replies
  • 0 kudos

Resolved! Multiple exchange servers accross two sites with EV

Dear Forum, we are planning to reconfigure the email infrastructure and I need to answer some questions in relation to the current configuration of our enterprise vault server, currently we have just one domain with one exchange and one enterprise va...

Resolved! Archiving Task Fails with Event IDs 3305 and 2256

Been getting these error messages since yesterday, been getting ready for upgrading to EV v9.0.2 so been going through the Deployment scanner warnings to fix them.  All ive done so far is removed Office 2003 and replaced it with Office 2010. And thes...

burtos by Level 5
  • 529 Views
  • 6 replies
  • 0 kudos

Resolved! Enterprise Vault Restoration Issue

Hi, Im currently having a problem with the Enterprise Vault in which I complete a search in the WebUI, create the basket - I attempt to restore the basket and I get a restoration status of:  "Restoration currently not available"   Does anyone have an...

SAVIB by Not applicable
  • 182 Views
  • 1 replies
  • 0 kudos

Resolved! Bcc on EV journaled email

Hi All,   Exchange 2007 SP3, EV 9 SP2   Question: Why don't we see the Bcc of emails in our EV Journal?   Thanks in advance. Cheers, Phil

philt by Level 5
  • 380 Views
  • 3 replies
  • 0 kudos

Resolved! Enterprise Vault 9 Outlook 2010 with SSL Enabled

I have configured SSL on my EV site along with the certificate on IIS. Some users have been complaining about typing in there credentials when they open outlook (the EV server is prompting them for credentials) then when the select the search tab for...

jayman654 by Not applicable
  • 261 Views
  • 3 replies
  • 0 kudos

Resolved! Selecting destination archive in OWA 2010

Is it possible? Since there is no way selecting a destination archive using Outlook 2010 during manual archiving, I thought I'd suggest using OWA.  But even though the "Premium archive function" setting is 'on' in the advanced settings of the desktop...

SHI-CRO by Level 6
Partner Accredited Certified
  • 149 Views
  • 1 replies
  • 0 kudos

Resolved! EV9 - Mailbox not being provisioned

Hi all, I am new to EV. Somewhere the Mailbox provisioning process is failing and I am not able to see where :( I carefully read this old thread and I am still not able to find a solution, https://www-secure.symantec.com/connect/forums/probs-enable-m...

Resolved! Moving archives accross EV sites

Hi all I'm currently fighting with an issue around Cross Site Archive Moves. We have two EV sites withitn our organization and use two different service accounts as well. Now we plan to move user archives between these two EV sites. Therefore we crea...

The XML returned for the treeview is not as expected (500)

Hello, We're receiving this message when trying to open the "Archive Explorer" in Outlook. "Search Safes" however works.. We're using Outlook 2003 SP3 with the EV 9.02 Outlook  Add-in. The EV server is on version 9.02. We had this problem on version ...

henrivk by Level 3
  • 1712 Views
  • 18 replies
  • 0 kudos

Resolved! Using UNC path for indexes in different domain

Hi, We have a situation where the client wants to use NAS for indexes.  The problem is, the NAS device is in domain1 whileEV is in domain2 and there is no trust.  They created a share in domain2 and mapped a drive on the EV server using an account fr...

Fremont by Level 5
Partner Accredited
  • 348 Views
  • 4 replies
  • 0 kudos

Resolved! Enterprise Vault

Can I confidentially delete data with Enterprise Vaullt?  I am worried about invisible data trails.   Phil Downey

Cattleman by Not applicable
  • 382 Views
  • 4 replies
  • 0 kudos

Resolved! Machine log off & log in

Hi , l have question We have an enterprise vault 9.0 and we are using mailbox archiving and journal archiving. Our users unable to see newly archived items after the lock computer or hibernate system. anyone have an any idea about this problem ???

emret by Level 6
Partner Accredited
  • 378 Views
  • 6 replies
  • 0 kudos

Resolved! Reinstalling Outlook on a EV server

Hello All, I need to reinstall Outlook on a EV server, do you know if there is a specific supported way of doing this? Could I have trouble doing this? Thanks

hkadoun by Level 4
Partner
  • 938 Views
  • 10 replies
  • 0 kudos

Resolved! Where do I download the files system analyzer for EV

As per the topic, I have searched high and low, in the forums and within partnernet and cannot find a download location for the latest version of the file system analyzer tool (and the mailbox scanning tool for that matter). If anyone can point me in...

Resolved! Client driven PST migration and PSTs on network shares

Don't client-driven PST migrations get PSTs on network shares (home directories)?  It's not happening that way for us, but I thought it's worked for me in the past. A user has the PST listed in the Outlook data files and it shows to be attached in Ou...

SHI-CRO by Level 6
Partner Accredited Certified
  • 384 Views
  • 3 replies
  • 0 kudos

Resolved! Enable user archiving before exchange 2010 or after?

Scenario: EV  8.0 journaling and DA only....  exchange 2003 environement but migrating to exchange 2010. Do you recommend  implementing exchange 2010 before user archiving or after...   Will be upgrading to 9.0.2 prior to migration... 

juggernaut1 by Level 5
Partner Accredited Certified
  • 218 Views
  • 3 replies
  • 0 kudos