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Enterprise Vault

Discussion Posts

Resolved! unable to create imap account

Dear All,We have successfully created IMAP server and enabled one user for IMAP accessWe got notification mail to configure account details. However, while configuring the account in outlook we got error incoming server name won't accepted and not ab...

MM2014 by Level 3
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How to resolve missing items in index?

 There are actual missing items. However, no Index is failed. Rebuilding has been done.What can be done to fix this so that there is no more missing items shown in Index Volume Browser?I hope we don't have to use the EVSVR tool for this?Environment: ...

mart_g by Level 4
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Storage Queue very old items in queue

EV 11.0.1 on W2K8 R2;Short description: the Storage Queue has items that are more than 5 months old and are never deleted. so how can I clean that queue? The message/event Id is 29057:"A problem was encountered while trying to process a saveset in th...

bert_geiger by Moderator
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Resolved! Changing Vault Cache Settings

One of my users wants to chane their Vault Cache settings that they set when the first-run wizard ran. I can't figure out how to do that. I've removed and reinstalled the EV plugin (and removed the local data).Specifically the user wants to change th...

TJensen by Level 4
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EV 11.0.1 Items missing from single day

Running EV 11.0.1, exchange 2010 sp3.I have several users who cannot restore messages from a single date.  In the Event logs I see event ID 6882.  Message is Unable to complete retrieval request Reason: The system cannot find the file specified. (0x8...

gwind1 by Level 2
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Resolved! MS Outlook - Is it really a requirement?

Hello. I am running EV11 CHF5.  Journal and SMTP journal archiving plus FSA.  No mailbox archiving.  Is MS Outlook required on the EV SMTP archiving task server? Regards,Tmurray1 

Resolved! Move Indexes

Greetings all. I am running EV 11 CHF5.  I have eleven EV servers in the site and one server for DA.  We have been using EV since 6.x I believe.  All EV servers have the storage and index services running.  I recently created a new archive (for SMTP ...

Resolved! How does EV get/colllect the Email in Exchange?

Hi everyone,I just wondering how does EV get/collect Email in Exchange,Does it use MAPI? Does Vault Store diffrent to SQL Database?Hope someone can enlighten me.It will help me a lot.Thank you in advance. Regards,Ton

Resolved! EV Server consolidation

HiHow easy\practical would it be to consolidate 6 EV servers into 1 or 2 EV servers?The scenario is that I have 6 EV servers that are archiving 6 windows file servers and this seems a little overkill. I think this was initially installed this way to ...

CadenL by Moderator
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Resolved! Coexisting EV 10 and EV 12

Hi, We are planning to upgrade EV 10 to EV 12. I know in one directory database we cannot run 2 versions of EV. But, how about create 2 directory in one active directory? Is it possible 1 exchange server archived by 2 EV server? I ask this because Th...

MSI_iqbal by Level 5
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Exhange 2016 CU8 and Enterprise Vault 12.04

The exchange admins wants upgrade the exchange servers to ex2016cu8.The compatibility charts marks this CU8 as pending. Is there a release date already known?the veritas Vault version is still 12.04, will this work?best regardsAndré 

Resolved! Retrieving archive size for multiple users

I need to retrieve the size of current archive for around 360 users.I understand that usage.asp can be used for this, but the users are on random vault stores and going through all of them individually would be time consuming.Is there an SQL query th...

Move EV to new domain

Hello Folkswould like to know if anyone has successfully tried EV Server migration tool in below scenariohave Standalone EV setup (archiving tasks) in domain A/Forest A with another seperate Index server (index volume size = 2TBs)SQL 2008R2 on sepera...

Dgo by Level 4
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Enterprise Vault Configuration Reporter EVCR 11.0.1

Hello all,I would like to ask about the reports of the tool. What does the tool mean by Archived item size?EVCR imageIs it the actual size before SIS implementation because it is not corresponding to storage status?Thank you very much in advance.Best...


Resolved! Netapp encryption

Hello all, Does anyone know if there is an effect on EV functionality/performance when Netapp is going to be configured with encryption? EV11/12 data (for static environments) is stored on Netapp's. We're migrating data of the Netapp to Exchange, and...

GertjanA by Moderator
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Resolved! SQL Query For EV - Date Range

Hi to all,Inquiring if someone has a SQL Query for EV to find the total amount of archived data for a date range...for example, all data archived from Jan 1, 2017 to Jan 1, 2018.  This would be for all archive types and across all VS DBs if possible ...

JGrilli by Level 3
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File System Archiving and DFS

 Hi Folks, We have recently elevated our user profile root folder to a DFS name space as we needed to move the disks hosting these folders to another server. Since this EV has stoped archiving files as it tries to access the file via the DFS Name Spa...

Resolved! Mac Toolbar EV Add-In not available

Hello together,on an Mac Client we cannot see the EV Add-In in Outlook (toolbar). The Menu bar is available.The option "show toolbar" is not available. (img01.jpg)Normally after you install the add-in you are able to see a seperate toolbar in outlook...