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Enterprise Vault

Discussion Posts

Manually add files to "Personal Store Management"

Version of EV = 901. We have about 125 remote Windows File Servers that house HOME directories for employees. The Locator Task - with info from WireShark - appears to look at each file on these servers and makes a decision on each file if it's a PST,...

Resolved! Virtual Vault and Outlook To-Do Bar

Hi Everyone, Just have a quick question about the EV client and the Outlook 2007 To-do bar. We have a user that is reporting when emails that are flagged for followup are archived by EV they are removed from the Outlook To-do bar and the user can no ...

Jvansym by Level 3
  • 869 Views
  • 6 replies
  • 0 kudos

Resolved! Disabling Vault Cache for Desktop users

Hi all, I've been reading several post about disabling VC for desktops, but still haven't found a clear answer to this request.  In my environment our users either have a desktop or a laptop and I'm able to identify the Laptop users.  In order to avo...

Resolved! Enterprise Vault and BPOS

I have a question about EV 9.0.  I know it works with BPOS but which version, BPOS Standard or BPOS Dedicated? Also to confirm, only journaling and .pst migration is supported, not mailbox archiving. Thanks, KL

klam1 by Level 3
  • 444 Views
  • 18 replies
  • 0 kudos

Resolved! Archive Explorer through OWA issue

Hi all, We are experiencing the following issue with Archive Explorer in EV versions 8.0.4 and 9.0.2 (Exchange/OWA 2007).   - A user opens OWA from a PC without being the logged-on user (while another user is logged on to Windows). - He enters his wi...

syfan by Level 3
Partner Accredited
  • 682 Views
  • 5 replies
  • 0 kudos

Resolved! symantec ev multiple archive folder in outlook

I am facing issue, pst migration has been completed successfully but in user outlook multiple archive folder are created how to stop this ? can we delete or merge archive folder in user outlook ? we are using Enterprise vault 9.0.1 and outlook 2007

amol_amodkar by Level 3
Partner Accredited
  • 318 Views
  • 3 replies
  • 0 kudos

Unable to archive - ev9.0.1 & exchange 2010

Hello We just added 2 exch2010 servers into our EV9.0.1 environment and successfully migrated a couple of exch 2003 mailboxes to these 2 exch 2010 servers.  Within the event viewer of our mailbox archiving server, we're seeing numerous error ids 3419...

Resolved! Offline attachments don't work

Hello all :) I have a laptop user. When he tries to access emails (outlook 2010) offline he can open the email but attachments are only displayed as a hyperlink...which don't work because it tries to get to the EV server. How come the attachments are...

TRP by Level 5
  • 139 Views
  • 1 replies
  • 0 kudos

Resolved! MigratorServer.exe

What all does the MigratorServer.exe process do?  I have a EV server that has 10 of these processes running, not heavily, but they're managing to hammer an 8 CPU SQL at 80%. I'm pretty sure it has something to do with Virtual Vault/Vault Cache, but i...

Korbyn by Level 5
Partner Accredited
  • 1377 Views
  • 3 replies
  • 0 kudos

Large PST Migration - Novell

Current environment is EV 901 and Exchange 2007 SP3. About half of our 7,000 employees have home directories on Novell servers. These home directories are where the majority of their PSTs are located. We realize that EV cannot access these files on N...

Resolved! Enterprise Vault Reports

Dear All,   We are running enterprise vault 9 in our envoirnment we can generate default reports from SQL reporting services. But we want to create custom reports just like the top ten user accessing archived items.   How it can be done can we create...

Resolved! EV Outlook Add-in

We have a customer who currently have EV 7.5 Outlook add-in installed on their clients running Windows 7 in a Windows Server domain environement. What is the best method to deploy EV 9.0 Outlook add-in. The customer will be upgraded to EV Server 9.0....

vjose79 by Level 4
Partner Accredited Certified
  • 188 Views
  • 2 replies
  • 0 kudos

Resolved! Backing up Enterprise Vault - this ok?

Hi guys,   I have a client using Enterprise Vault that I had upgraded to v9 not so long ago from v7 (jumped to 8, then to 9).  It has made me wonder about their backup.. It was configured long before I started at my current company and having checked...

Resolved! What happens to shared sis parts when I delete a vault store

I have Enterprise vault 9 installed on a windows 2003 server. When we upgraded to version 9 we configured sharing within group by accident. This was changed later to sharing within Vault store after a couple of months We have since moved a lot of ite...

ewanc by Level 2
  • 376 Views
  • 7 replies
  • 0 kudos

Resolved! Migrate user between EV server in different domain

Dear Support   I have a EV 9 server in a existing domain “A” for exchange email archive. Now I need to setup another domain “B” with new exchange and EV server. Domain A and B will be a trust domain.   Since some user in domain “A” will move to the n...

Resolved! Information on EV/DA API

One of my clients uses an in-house e-Discovery tool to search LAN, Computers and can process data at an amazing speed. They also use EV and DA for compliance purpose to export data and ingest them to this tool. However, they find DA to be a bottlenec...

Switch by Level 3
Accredited Certified
  • 452 Views
  • 1 replies
  • 0 kudos