evowa VD pointing to non existing directory

[ElGringo]

Hello,

I try to re-install EV2007 for OWA on Exchange 2003 Backend Server for one of my customer. Something weird append, EVOWA Virtual Directory is pointing to a non existing path.

Any idea will be greatly appreciated !

Thanks Folks !

[AndrewB]

have a look at the EV/OWA wizard http://www.symantec.com/business/support/index?page=answers&type=wizard&answerid=&iqaction=&wizardid=Enterprise_Vault_OWA_Setup&wizardstepid=1A&question_box=configure+owa&wizardnextstep=&searchid=1334616344287

[AndrewB]

have you re-ran the configuration scripts yet?

also, there was a nice written article about troubleshooting:

https://www-secure.symantec.com/connect/articles/troubleshooting-enterprise-vault-outlook-web-access-2003

and don't forget the EVORT tool too.

[ElGringo · Accepted solution]

Hello,

We had to remove the old EV OWA extension and install the new version.

[Rob_Wilcox1]

I highly recommend things like the EVORT tool to troubleshoot stuff like this -- if it doesn't tell you what is wrong, then it should.. and could/should be modified to do the 'right' thing.

[AndrewB]

thanks for the update... did it really take this long to resolve?