Activity monitor failure

[sudhakarkumar]

I m getting the following error while accessing activity monitor and etc..,

can anybody suggest how to resolve this

Getting following error while stopping services:

saem as while starting.

NetBackup 7.7.1 -- Shutdown Utility

Shutting down services
> Netbackup Bare Metal Restore Boot Server
> Netbackup Bare Metal Restore Boot Server -- STOPPED
> NetBackup Bare Metal Restore Master Server
> NetBackup Bare Metal Restore Master Server -- STOPPED
> NetBackup Web Management Console
> NetBackup Web Management Console -- DISABLED
> NetBackup Indexing Manager
> NetBackup Indexing Manager -- STOPPED
> NetBackup Service Monitor
> NetBackup Service Monitor -- STOPPED
> NetBackup Agent Request Server
> NetBackup Agent Request Server -- STOPPED
> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- STOPPED
> NetBackup Key Management Service
> NetBackup Key Management Service -- STOPPED
> NetBackup Vault Manager
> NetBackup Vault Manager -- STOPPED
> NetBackup Service Layer
> NetBackup Service Layer -- NOT STOPPED
> NetBackup Policy Execution Manager
> NetBackup Policy Execution Manager -- STOPPED
> NetBackup Job Manager
> NetBackup Job Manager -- STOPPED
> NetBackup Request Daemon
> NetBackup Request Daemon -- STOPPED
> NetBackup Compatibility Service
> NetBackup Compatibility Service -- STOPPED
> NetBackup Database Manager
> NetBackup Database Manager -- STOPPED
> NetBackup Audit Manager
> NetBackup Audit Manager -- STOPPED
> NetBackup Authorization
> NetBackup Authorization -- STOPPED
> NetBackup Authentication
> NetBackup Authentication -- STOPPED
> NetBackup CloudStore Service Container
> NetBackup CloudStore Service Container -- STOPPED
> NetBackup Deduplication Engine
> NetBackup Deduplication Engine -- DISABLED
> NetBackup Deduplication Manager
> NetBackup Deduplication Manager -- DISABLED
> NetBackup Remote Manager and Monitor Service
> NetBackup Remote Manager and Monitor Service -- STOPPED
> NetBackup Device Manager
> NetBackup Device Manager -- STOPPED
> NetBackup Volume Manager
> NetBackup Volume Manager -- STOPPED
> NetBackup Resource Broker
> NetBackup Resource Broker -- STOPPED
> NetBackup Enterprise Media Manager
> NetBackup Enterprise Media Manager -- STOPPED
> NetBackup Relational Database Manager
> NetBackup Relational Database Manager -- STOPPED
> NetBackup Event Manager
> NetBackup Event Manager -- STOPPED
> NetBackup Deduplication Multi-Threaded Agent
> NetBackup Deduplication Multi-Threaded Agent -- STOPPED
> NetBackup Discovery Framework
> NetBackup Discovery Framework -- STOPPED
> NetBackup SAN Client Fibre Transport Service
> NetBackup SAN Client Fibre Transport Service -- DISABLED
> NetBackup Client Service
> NetBackup Client Service -- STOPPED
> NetBackup Legacy Client Service
> NetBackup Legacy Client Service -- STOPPED
> NetBackup Legacy Network Service
> NetBackup Legacy Network Service -- STOPPED

Shutting down robot control daemons
Shutdown of one or more services failed.

C:\Program Files\Veritas\NetBackup\bin>

[Marianne · Accepted solution]

Seems like issue with nbsl. See if this helps: Fixed in 7.7.2: (ET 3853951) Downloadable Fix: An Emergency Engineering Binary (EEB) is available for NetBackup 7.7.1 which resolves nbsl communication issues in the Java GUI. https://www.veritas.com/docs/000099899

[rickywu]

If I upgrade to version 7.7.3, the activity monitor failure is also come out but I don't found any fixed for 7.7.3, also the OpsCenter cannot connect to master server after upgrade from 7.7.1 to 7.7.3. I also guess that is nbsl problem but don't know how to fix.