12-06-2010 01:41 PM
In our BESR 2010 install, we started with 9.0.1.
LiveUpdate shows no updates available.
The 9.0.2 installer ran and apparently successfully updated BESR.
Help/About does not show the new version, yet the install date shows as today, Monday, December 6, 2010.
Anything I can do to verify the update was successful??
Thank you, Tom
12-06-2010 09:33 PM
Try the version number of vprosvc.exe !
12-07-2010 02:05 AM
Can you please confirm exactly how to did they upgrade? Did you download the full 9.0.2 package through FileConnect and upgrade that way?
Also, please confirm what operating system this is and if it's 32 or 64bit.
Thanks.
12-07-2010 05:21 AM
LU did not report any updates available.
I updated using that 9.0.2 from FileConnect.
It is a 32-bit Windows Server 2003 Enterprise OS with Exchange 2003 on it.
Thank you, Tom
12-07-2010 05:53 AM
I've just tested this here and cannot reproduce what you are seeing.
Can you please confirm the exact filename of the download from FileConnect that you used for the upgrade?
12-07-2010 09:26 AM
setup.exe is the filename from the Install folder, its version is 9.0.2.37914
all files extracted from BESR_2010_9.0.2.37914_Multilingual_Product.zip's ISO
vprosvc.exe still says 9.0.1.36527 version
Should I uninstall and reinstall, what??
Thank you, Tom
12-07-2010 02:36 PM
Did the setup.exe tell you that it is going to uprade the BESR installation ? I'd go for reinstall.
12-07-2010 04:00 PM
Yes, I think it did say it would upgrade...I will re-run it sometime to check...
Thank you, Tom
12-15-2010 12:41 PM
Any updates here ?
01-13-2011 12:57 AM
Any updates here ?
02-02-2011 05:23 AM
Any updates here ?