Topics with Label: Troubleshooting

Step By Step guide to download and install Veritas Desktop and Laptop Option

Step By Step guide to download and install Veritas Desktop and Laptop Option https://www.veritas.com/content/support/en_US/article.100047625 Veritas DLO Support site

Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

symantec DLO Agent for Netbackup reporting no backups in XX days

We recently had several people move offices within this building. All of the sudden their backups started failing. The Alert is "no backups in XX days". They were working before they moved offices. Now they are not. What could be the problem? ...

Resolved! DLO 7 service account change

Hello, We recently installed Symantec Desktop and laptop option 7 at one of our customers. We currently use one service account for every communication (database, software service, storage service, client agent pushing). They would like to change thi...

DLO Cleanup

We only use the network backup option for DLO. But noticed that the backup just increases over time. Files that are not on the users machine are retained on the network backup. Some are more than a year old. I have changed what I think are retension ...

Resolved! DLO-Desktop Agent Versionskompatibilität fehlgeschlagen

Hallo! Hab seit gestern ein komisches Verhalten des DLO Agents. Beim Starten erhalte ich auf Windows 7 Clients die Fehlermeldung 'Überprüfung der Versionskompatibilität fehlgeschlagen'. Auf dem Server wiederum werde ich beim Aufrufen der DLO-Konsole ...

Resolved! When will SYMANTEC DLO supports Lotus Notes 8.5?

Recently I deployed Symantec DLO 7 in a customer. Customer's colaboration platform runs on Lotus Domino 8.5 & Lotus Notes 8.5.1. I saw that Symantec DLO 7.0 doesn't support Lotus Notes 8.5 and later versions. In fact, I have serious problems tryin...

Restored hdisk: boot is missing and C:\ becomes D:\

Hello All I am restoring image from ghost 15 on Viao Sony notebook on new drive with the same capacity, model drive. After restore, I see next: what should be a boot sector, become C:\ drive (I think) and C:\ drive become D:\ drive. Book does not sta...

Resolved! Urgent: How to delete Restore Logs in DLO 6.1 mp7

Plz help me. i want to delete restore Logs , Using DLO Server CAN ANY ONE HELP ME URGENTLY DLO 6.1 MP7 I am using

Symantec Ecex Desktop and Laptop Option / The Software is neither not configured or has been disabled by your administrator

Hey to all, Maybe somebody could help me resolve this issue or point me in the good direction. I have a w2k3 server running with Symantec Backup Exex v12.5 on it and the DLOconsole. All worked perfectly until some weeks ago. For some reason what so e...

What should I do with all users in BE DLO 2010r3 that will be changed domain name?

Hi.... My company has a plan to change domain name for all sites to be unique domain name. My company has configured DLO 2010r3 with users around 300 users. My question is there any tasks to be done on DLO side to change or migrate all existing users...

Resolved! nivel de compresion DLO

Hola estimados acudo a ustedes para ver si pueden colaborarme con una duda que tengo acerca de DLO, que nivel de compresion tiene no se por ejemplo de un 100% que pesa un backup a cuanto lo puede llegar a comprimir? ya que he visto la opcion comprim...

Error when I try to install the client version 7.0 of the DLO: error V-138-52224-100.

I received the following error when I try to install the client version 7.0 of the DLO: V-138-52224-100. - I have already migrated to the BE 2010 BE 2012 - Installed updates - Migration Manual DLO.mdf and DLO_log.ldf (successful tech article 186...

DLO7 agent installation - push or local - errors and rollback

We just upgraded our DLO server to 7, and I am trying to upgrade our agents to the new version, as well. Upon either a push installation from the server, or a local installation on the client(s), we run into an error 1325 "Documents is not a valid s...

DLO does not report "last backup" and "last backup status"

Hi, We have numerous clients running DLO (Build 346B06a), where the backup has run successfully, but it does not report back the "Last backup" and "Last Backup Status". I have read other forums stating that a uninstall of DLO agent, cleanup of user...

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