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Desktop and Laptop Option
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Useful Desktop Laptop Option 9.7 Links

DLO Readme : v9.7DLO License GuideDLO Install Prerequisites : v9.7Quick Reference Guide for DLO Installation and Configuration : v9.7Administrator's Guide (EN) : v9.7Software Compatibility List : v9.7Hardware_Compatibility_List : v9.7How to use VxUpd...

klauskresnik by Moderator
Employee Accredited Certified
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  • 6 replies
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Resolved! Symantec DLO 8.0 case study

Assuming that we want to deploy Symantec DLO on our HQ and for few branches by using single administrative console. Take note that we want to separate the storage/dedupe (each branch have their own storage) ; Do we need to deploy any separate edge/i...

Dlo7.6.1 agents stopping randomly

Hello I have a customer with 150 machines running the Dlo agents. Now and then some of the agents stop doing their job and he needs to restart them. He gets alerts concerning licenses problems. I have gathers the logs from his Dlo server with DloG...

DLO 7.6 license problem

Hi, Just received license key from Symantec. There are 2 sets of license, - SYMC DESKTOP LAPTOP OPTION 7.6 WIN 1-10 USERS STD LIC - SYMC DESKTOP LAPTOP OPTION 7.6 WIN 1-10 USERS BNDL STD LIC  What's the different ? Totally I have 20 license ? F...

DLO - Desktop and Laptop Option Trial Licence

Hi, when i apply to trial licence key on DLO software says "Duplicate Licence Key. Pleease provide different licence key" i have tried to get new trial key on symantec website but again same serial sent me. i need to try this software before buy. ...

MAC_ by Level 3
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  • 2 replies
  • 0 kudos

Unable to install 5 user Desktop and Laptop option

Hello, We run Backup Exec 2010R3 on a Windows Server 2008R2 system and use a LTO4 tape drive for backup. We have installed the Windows agent on a XP system and can use that to make backups without problems. When we install the agent on a W7/64 syst...

WimN by Level 3
  • 662 Views
  • 13 replies
  • 0 kudos

Obter chave de licença para nova compra

Comprei/ Renovei meu SYMC DESKTOP LAPTOP OPTION 7.5 WIN, registrei 2 seriais, mas, quando provura a chave da licança aparece:  "É necessária uma chave de licença: Não". Porem meu DLO está parado acusando chave expirada. Como faço para re-ativar?    

MCintra by Level 0
  • 171 Views
  • 0 replies
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Resolved! Change license in DLO 7.5

Hello Everyone, I need help for change license in DLO 7.5 I have installed DLO 7.5 with trial key, now I need install the license full but when I add in the change license key menu in the registre not realice the change. I tried add the key with the ...

Starone_0623 by Level 3
Partner Accredited
  • 456 Views
  • 3 replies
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DLO option licensing

Hi, We have SBS - DLO with a 75 workstation license. The DLO console shows 15 users and 25 computers. In fact there are only 13 machines but some appear multiple times with different usernames. Recently I saw a user limit exceeded alert which is surp...

svn by Not applicable
  • 496 Views
  • 1 replies
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DLO trialWare

Downloaded the trialware today, Nov 15th and got a n email saying to apply the license before oct 31st???? I cannot use the tialware right now as it says it has expired. I called support, who put me on hold for 45 minutes, then told me to call sales ...

Resolved! Key Expired Symantec Desktop and Laptop Option

Why I cannot use this KEY??? I regist in 31/10/2013~ ------------------------------------------------------- Thank you for your interest in the Symantec Desktop and Laptop Option. Below are the trialware details you will need to start your evaluation...

fish_wong by Not applicable
Accredited
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  • 3 replies
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How to refresh DLO licensing after changes?

Hi, Some of our users are getting the message that "The Symantec DLO license has expired" -- this made me realize that we had reached our limit of 60 users on our license.  However, I found out that many of the users in our domain do not actually nee...

Ted4356 by Level 3
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  • 3 replies
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Resolved! How do I add client licenses to DLO 7.5?

Hi, I recently upgraded from BE 2010 to DLO 7.5 and I installed a licenses for 100 users.We have approximately 70 systems using this license. A vendor recently emailed me asking if I wanted to renew a DLO 7.0 license for 10 users. 1 How do I look ...

boaron by Level 2
  • 348 Views
  • 1 replies
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Resolved! DLO 7.5 verion

Hello, We are testing the DLO program. We need more days for test, but the the license has expired. Can you help? Can we get more days for test? Talking about test days we need still about 60 days. This license key (NZNP-PBNP-WP8W-KRFP-ZKP3-P) is dup...

it61 by Not applicable
  • 280 Views
  • 1 replies
  • 1 kudos

Resolved! DLO licensing issues

Hi all, My customer has a server with Backup Exec 2010 R3 and they enabled DLO trial (1-5 users). They purchased a license for DLO (SYMC BACKUP EXEC 2010 OPTION DESKTOP AND LAPTOP WIN (1 TO 10 DESKTOPS LAPTOPS) PER DEVICE RENEWAL ESSENTIAL 12 MONTHS ...