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Enterprise Vault

Discussion Posts

Resolved! Scheduled task processing

I referred to this technote on scheduled archiving task function: I wanted to understand is what happens when the scheduled task ends and there are still items in the A5 queue?Will the t...

EV 12.2 and Outlook 2007 Add-in

Hey Everyone!I've found the compatibility guide where I've seen that EV Add-in for Outlook 2007 is not supported by EV12. With that being said, has anybody tried to use it? I'm curious if this is a support issue or a complete loss in functionality.Th...

vanadasd by Level 4
  • 3 replies
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Archive invitation/meeting in EV

Hi,Please be informed that we are reviewing our Email archiving policy and we are going to enable archive invitation/meeting as well.May I know What is the result if archive recurrence invitation/meeting?Thanks

Y1251 by Level 4
  • 1 replies
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Unable to delete index task

Hello all, When trying to delete a subtask, I get an error stating "Reason: Indexing Service: the parameter is incorrect". I believe this is because the tasks were started when EV was in DR (running on another server). I assume this is stored somewhe...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 2 replies
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EV Mobile Searcg Character Error

Hello together,in the mobile search window we can see that special charaters in the vault name like ä,ü,é displays with a numerical code. (See attachment)In the searchpanel the special characters are dispalyed correctly.Is this a known behaviour?Kind...

Calculating space used - usage page - Single Instance etc.

Hi,We have a requirement to export ALL of our EV 11 Exchange Mailbox data out to PSTs (don't ask, has to happen), so we need to know how big this will be.I have the Vault Store Usage report. This shows (for example) 2TB of data.The actual disk that h...

Slack by Level 4
  • 8 replies
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Monitoring EV Tasks

Today I just discovered that my Journaling and Archiving tasks for Exchange have not been running for several days. Is there anything I can point monitoring tools at to watch to see if these tasks fail and/or stop running? Currently we have PRTG and ...

Upgrade EV to version 12

Hi all,We are going to upgrade our EV (email & file archving) server from version 11 to 12.Our current version is and now the latest version is 12.2.2May I know should I upgrade the server to 12.0->12.1->12.2 or upgrade the server from 11...

Y1251 by Level 4
  • 4 replies
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Number of Passes on an Exchange Mailbox

Hello VOX Members,Working in an environment where the customer is running EV 11.0.1 CHF5 (will be upgrading in a short while, but the query is still relevant) on Windows Server 2012.Need to know if there is a Registry key that controls the number of ...

OWA restore not working after server migration

Hi there,we have moved an EV 10 to 11.0.1 (inplace on old) to 12.2 (server migration wizard onto new)same Name, installation folder. EV data was migrated by transferring the whole volume (virtual) to the new server.owauser.wsf was used to recreate EV...

CConsult by Moderator
Partner    VIP   
  • 4 replies
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Resolved! Schedule Archiving tasks do not complete

The tasks are scheduled to run 6 AM - 12 PM and 1:30 PM till 12 AM daily.However, some of the schedule tasks just show as running in the report mode even past the end schedule.New scheduled run will begin while the older is still active.Even after I ...

Bulk administration tasks

Hi everyone;After digging through most of what I could find related to the topic; I found myself stuck with several questions. I am hoping someone can point me in the right direction or perhaps even answer them.One of the key topics related is : http...

eltigre by Level 0
  • 2 replies
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EV Can not find users

user1 already archive email by ev before,,but someone disabled the user1 email from exchange, Now i re-enabled user1's email,,  then i try the ev archive  ,it's error : your are not enable for enterpriser vault ....i want to enable it ,but can not fo...

LanLin by Level 4
Partner Accredited Certified
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Resolved! Updating existing index location with data

So I understand that when adding a new Index location, the location should empty.However, we will be migrating indexes to a different NetApp Filer. So the path for the indexes will change.During this migration the indexes will be copied to the new lo...

Resolved! Two Provisioning task in single Domain

Dear Team, Current setup Single DC single EV-two different group of company users resides single SQL TWO exchange servers-Each exchange server belongs to different group of company Proposed Single DC- Two ev servers for each group of company Two SQL ...

MM2014 by Level 3
Partner Accredited
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Resolved! Archived Items waiting to be indexed count from SQL

I am trying to retrieve the number of archived items pending to be indexed by referring to the following article: However, our directory database is on a different server so I am replacing the f...