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Enterprise Vault

Discussion Posts

Resolved! Upgrading

I am upgrading Enterprise vault 7.0 sp2 to SP4. I am wondering if the upgrade is unsuccessful or if we run into issue. It is possible to roll back to previous version

Resolved! Question

I am just wondering about Symantec Enterprise Vault when a user is using outlook if it seemless to the end user with emails, if i have archived some of their email older then 6 months if it will keep it in the same folder, and not move it to a Symant...

Resolved! migration

We are looking to upgrade our Enterprise vault solution from 6 to 2007. We are running windows 2003 with Exchange 2003. The current SQL server is 2000. We want to upgrade to SQL 2005 and therefore have Symantec Enterprise Vault 2007 running with it...

Errors after upgrade from V2007 to V2008

Hello all, i have recenty upgraded Enterprise Vault 2007 SP4 to EV 2008. After that i have problems archiving mails. Here is what is happening: - The archiving job runs normally but the items remain in the "Enterprise Vault storage archive" unde...

Morgoth by Level 4
Partner Accredited
  • 7 replies
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Can't open pending-archival items in OWA.

Hello, Anyone seen the following problem before please? We've got  a new installation of EV8.0 with Exchange 2003. In Outlook, everything works as it should but in OWA, we can't open items which are pending archival. When we try to open them, it ev...

BruGuy by Level 6
  • 7 replies
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Resolved! Scripted PST migration and Restrict shortcuts

First: could someone clarify for me whether the Default PST Migration Policy is applied when you use a scripted PST migration? If NOT: then how do you mimic the "Restrict shortcuts by age" part of the policy. So, I want to create shortcuts, but only...

Resolved! NDF files

Hi, I installed EV 8.0 sp1 last week. This is a production installation after completing a PoC, which was originally 7.something, and then I upgraded it to 8.0 (not with sp1). I have noticed that the new installation has created a lot of .ndf files...

Resolved! EV 8.0 Reporting Configuration

Good Morning All, I have a very strange issue... Maybe I am missing some configuration. Before installing EV 8.0, I checked if SQL 2005 reports are running, YES. Once I install EV 8.0 Reporting, the SQL Server Reporting Services (MSSQLSERVER), Sto...

Resolved! Outlook password prompt MSCS cluster

Hi Guys,                 I am stumped on this one and am hoping you give me the magic answer has you have done before. I have recently moved to new hardware and have upgraded from EV6 SP3 to EV 2007 SP4. I have moved it onto a Microsoft Windows 2003 ...

Resolved! EV Icons missing FE

EV 7.5 SP 5 Exchange 2003 SP 2 Installed OWA extensions on BE successful "Failed to make ADO connection" But OWA shows EV Icons when connect directly to BE Installed OWA Extensions on FE Successful without any errors But OWA does not show EV Icons...

fasoy by Level 4
  • 6 replies
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Resolved! Index rebuilds - any way to see a progress bar?

Hi all, Just a quick question please for someone who is still getting to grips with EV2007 linked to Exchange 2003: We had an issue today where the disk that houses our indexes ran out of space.  As such we had a number of failed indexes.  We had to...

yarg by Level 4
  • 6 replies
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Resolved! EventID 40966 : Outside the bounds of the array

Hi All- Just did a 7.5 to 8.0SP1 upgrade that seemed to go okay.  Getting EventID 40966 errors in the SEV Event Log every 10 seconds, though.  Any ideas? ----------------------------------------------- Source: Enterprise Vault Category: Monitoring ...

problem enabling offline vault

I'm trying to enable offline vault on my enteprise vault 8.0 server. In the past I use this feature on 7.5 version without problem. I create a desktop policy with offline vault enabled and I'm testing offline feature with syncronize problem. On syncr...

Backup exec and FSA - backups pulling archive files

Help, Our backup exec 11d is pulling our archive files. We use FSA and archive mostly .pdf files and it does a great job of it. Problem is when backup exec passes over the placeholder it pulls the file back delaying our backup. We have thousands of ...

MR by Level 2
  • 3 replies
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Resolved! Cannot install EV OWA 2003 Extensions?!?

Hi All. I get a popup error message immediately after I kick off the Symantec Enterprise Vault OWA 2003 Extension.msi installation program. This is the error: Product: Symantec Enterprise Vault OWA 2003 Extensions -- Symantec Enterprise Vault OWA ...

cs753js by Level 3
  • 3 replies
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Resolved! question about index

I've some question about index: 1. Why an index can failed? 2. If an index fails, what actions can I do (on order)? 3. If the index of user User1 fails, what User1 can't do? Only the ev search? Thanks for your support

Resolved! User's Mailbox not archiving all emails as expected.

I have a user that we used as a test user when we first started setting up Enterprise Vault.  Now we are getting ready to go production and we have started our pilot test.  Everyone's email is archiving as expected except for the user we used at the ...