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Enterprise Vault

Discussion Posts

Resolved! Retention by address?

Pretty sure I know the answer to this but wanted to check with the experts.  Can EV Exclude or set retention by e-mail address or attachment type? Currently on EV 9.02 -Thanks

Resolved! Event ID 3415

Hi all need help on the following issue  getting Event ID 3415 Dtrace   or greater: [True] 965 04:05:32.395 [1604] (ArchiveTask) <3736> EV:M CAgentTask::CheckRunningAccountForMailbox - Executing query ((&(objectCategory=person)(|(&(msExchVersion<=22...

RahulG by Level 6
Employee
  • 1260 Views
  • 5 replies
  • 0 kudos

EV10 - Indexing Problem with one element

  Hello folks,   I have an interesting problem with the 64Bit Indexing Engine in EV10. It seems that there is a mail element which is preventing the index from updating correctly. Although the index itself is showing healthy this specific element and...

Simon_B_ by Level 6
Partner Accredited
  • 1048 Views
  • 11 replies
  • 0 kudos

Resolved! EV item restore

hi all,   when i try to restore archived item it give up a dailog box to fill is this normal?? can we pass on this box or is there any way though which this box comes with filled information?   EV 9.0.1 on windows 2008 R2 Enterprise 64bit Exchange 20...

mumair109917 by Level 6
Partner Accredited Certified
  • 243 Views
  • 2 replies
  • 0 kudos

Connect is looking for Small Businesses

I wanted to give Leslie's blog a little more attention.  If you work for a small or medium-sized business with fewer than 500 employees and are interested in helping shape Connect please read Leslie's blog and respond if interested. https://www-secur...

TonySterling by Moderator
Partner    VIP    Accredited Certified
  • 195 Views
  • 0 replies
  • 2 kudos

Resolved! Enterprise Vault required user id and password

hi, we are using Enterprise Vault 9.0.1 with Exchange 2010 everything is working fine internally but when any user comes from external network means from internet and try to view archived items An ISA page opens requesting login credentials after whi...

mumair109917 by Level 6
Partner Accredited Certified
  • 247 Views
  • 3 replies
  • 0 kudos

Resolved! EV 7.5 - Exchange 2010 Co-Existence

Hello All- I've got a situation I was hoping to get some insight on.  We have an environment with EV2007, and Exchange 2007, where archving has been disabled now for some time - but clients still access archived data via Outlook client.   The plan is...

w-roc by Level 3
Partner
  • 407 Views
  • 3 replies
  • 0 kudos

Resolved! Restart PST Locator Task Frequently

Hello All I am running a PST Centralization effort using Enterprise vault 9.0.1.1073 Server driven migration way (client driven as secondary approach for failed users). So far it's been going good, we've been able to locate most portion of PST files ...

AKL by Level 6
Certified
  • 167 Views
  • 1 replies
  • 0 kudos

Resolved! Move a Vault Store partition

Good morning all,   I'm attempting to move some of my closed partitions to a CIFs share in order to free up some drive space on my direct attached storage using the following tech article   http://www.symantec.com/business/support/index?page=content&...

20488 - Failed to write a placeholder file

Hi folks, Am getting alot of these errors logged on our file clusters, by the fileplaceholder service. The file servers are windows 2008 R2, and I have full control permissions (I've seen the following technote - http://www.symantec.com/docs/TECH1298...

ianG by Level 5
  • 563 Views
  • 14 replies
  • 0 kudos

Restoration of archive email failed

I have one user who is experiencing a strange situation whereby when he tries to restore emails it goes back to archive status after showing the restoring status.   He just cannot restore the email from his archive. it will show restoring status and ...

yeow_km by Level 5
  • 319 Views
  • 5 replies
  • 0 kudos

Resolved! Preemptive archiving - Report on if completed?

We have 5000 users.  We configure and enable Virtual vault, vault cache, and preemptive archiving.  Before we start archiving on the EV server we would like to know if what % of workstations have completed preemptive archiving.  Any way to know this ...

aschnarrs by Level 4
Partner Accredited
  • 214 Views
  • 2 replies
  • 0 kudos

Resolved! Time taken to un-archive BBC emails

I did a Freedom of Information request to the BBC asking for copies of correspondence including emails. They replied  Please note that we are not able to access emails prior to 1st January 2009 as these have been archived in the BBC’s email archivi...

Resolved! not able to open vaulted items 'cross vault' but in same site.

EV9.02 This issue manifested itself when some users reported that they could not open vaulted shortcuts from mail files which they accessed as secondary mailboxes in Outlook. If Outlook is configured to have the additional mailbox as the primary mail...

pbix by Level 3
  • 1539 Views
  • 12 replies
  • 0 kudos

Resolved! Migrating placeholders from NTFS to Celerra

Greetings All,   I need to migrate placeholders from a Windows file server to a Celerra file server.  Both file servers will need to remain in production during the entire migration.  The following syntax will be used with FSAUtility to migrate the p...

AWMorris by Level 4
Partner Accredited Certified
  • 1034 Views
  • 8 replies
  • 0 kudos

Resolved! Centera not allowing recall

I'm getting errors when attempting to recall emails from my Centera in both DA and through the web search.  It is only happening on one vault store, all the others appear to be working fine.  I'm getting the following error: 1)  an error ID of 375 on...

WiTSend by Level 6
Partner
  • 628 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to Open archive items from "One" Folder

Hello All We are running an Enterprise vault 9.0.1.1073 environment with Exchange 2010 SP2 RU1, single domain, single site, single EV site, Servers in same subnet. Clients are utilizing EV 9.0.1.1073 HTTP client with Outlook 2007 SP2 & Outlook 2010. ...

AKL by Level 6
Certified
  • 448 Views
  • 4 replies
  • 0 kudos

Resolved! Enterprise Vault Add-In Doesn't Automatically Load

I don't know if anyone will be able to answer this, but I thought I'd give it a try.  I have a Windows 7 x64 SP1 image that I'm pushing out to computers and when I login to the computer with an account and launch Outlook the Enterprise Vault add-in d...

Aaron_A by Level 3
  • 4652 Views
  • 9 replies
  • 0 kudos