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Enterprise Vault

Discussion Posts

Resolved! Collections - schedule

What are best practices regarding the schedule for Collections? Does it matter when they run? Is it best to avoid the archiving schedule? What impact will it have on the EV server and users if collections are running during the day? How long should t...

Alan_M by Level 6
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Error importing a PST

Hi,I have a pst file that was generated by exporting a users archive. The archive was then deleted and a new archive created, I am getting an error when I try and import the PST into the new archive. This is something that we perform quite a lot an...

Suddenly, some users cannot access their archives

We recently had several users that cannot access their archives. We can't think of any recent changes to the environment that would have brought this on.When a user attempts to archive or restore an item, EV prompts for username and password, and af...

Enabling Offine Archiving

Hello FolksI have a laptop which has exactly the same policies applied to it as other PC's, it resides in the same OU withing the Active Directory, the user has the same properties as all the others.MS Office 2003 is deployed voa group policy the sam...

Outlook Email modified date

Hi,Does anyone know whether Enterprise Vault will modified the email modified date in outlook 2003? I know some virus scanning software and etc will perform that. Please advice. Thanks.Regards,CL Toh

833101855 by Not applicable
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Resolved! Delete from Vault button not showing in Outlook

Hi,my "Delete from Vault" button is not showing in my Outlook client. The client is installed and all the other buttons I can make appear or remove via the Desktop policy settings, but not this one.Any Idea why?This is Enterprise Vault 6.0 SP3Thanks,...

EV Folder Properties Tab not showing

When I look at the properties of a folder, the tab for EV is not showing. In my mailbox archiving policy, under Advanced, I have "Folder Properties Visable" set to "Show Tab." I've syncronized, as well.Is there some overriding setting that I can't ...

File System Archiving

The lifecycle management seems to go from NTFS to EV to Delete.Are there any advanced methods to allow NTFS to EV to Tape/DVD/Optical Jukebox or anything other than delete ?Say older than 1 year is sent to EV and kept available online. Anything olde...

PST migration - Best practices

Hello thereI have been facing so many problems with PST migration to name a few....Owner not recognisedPST migrated to the wrong ownerMailbox running out of quota, etcetcCan one of you EV Guru's out there put down some best practices to achieve seeml...

Resolved! Access to archived e-mail via Citrix

We have recently installed a Citrix server and were able to get the client software installed after following the threads about using the orca editor to edit the install msi file. But, when I login to my e-mail (outlook 2003) and try to open an arch...

Resolved! Remote user cannot access archived items

We have a WAN link to our Moscow office. Users sign on locally to PC, there is no Active Directory authentication of client, but using Outlook authentication users access email from London based central exchange server. Users can see archived email s...

Resolved! Users prompted to provide logon details.

Dear AllWe have just implemented EV and enabled few mail boxes for archiving and rolled out the full client to the enabled users.The problem is the users are being asked to supply logon details constantly whether or not they do anything related to EV...

No placeholders in Outlook 2003

Hi,My e-mails in Outlook 2003 still look the same after archiving. I have checked that they are archived. No matter what I do with the e-mail I still get just the regular closed outlook envelopeIs there something I have forgotten to configure?This is...

Restore if Shortcut is deleted ?

W2k3 / EV6.0 SP2 Client SP3 Exchange ArchivingMailbox Policy settings are set, that when Shortcuts are deleted, mail within Vault is also deleted. (this settings are needed because customer pays per Giga on Vault Server and needs to be able to clean ...

Resolved! Enabling collections

Im trying to enable collections on our vault partition, however whenever I try specify a collection file size of 200MB, I get an error message saying choose an integer between 1 and 99. Can anyone assist\explain what I need to do?Thanks

Evault 6.0 with Macintosh Entourage

Does anyone have any experience with MAC Entourage and EV? I know its not officially supported, but i have been told that it should work with universal shortcuts. We have done some testing. It works fine if you start a Entourage client for the first ...

Slow backup problems

Hi everyone,I know we warned about this when EV was installed, but so far we have only archived 190GB, and its hurting our backup time really badly. We are considering a few options, 2 of which are:1. Close the partition, start again2. Run a collecti...

Tough Questions on EV file archiving

I am evaluating EV file archiving for my company. Would anyone here knows the answer for any of questions below?How to determine SIS for file archiving? How does the collector compression work?If part of the vaulted files (place holder) are moved to...

Explicit File Permissions and FSA EV 6.0 SP3

I have noticed this twice now: I set both a volume and a folder policy to ignore files with explicit file permissions. But at the OS level when you create a file under a folder it will inherit "most" of the permissions, meaning it will not inherit th...