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Enterprise Vault

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Resolved! New employee with same name as a terminated one. and archive still exists - old archive used?

Hi folks, an employee, let's say John Smith, was terminated, his mailbox deleted but the archive was not. Now a new employee named John Smith joined the company and got an Exchange account with the same name. Will his account be associated with the o...

bert_geiger by Moderator
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List of "Do Not Archive" tagged folder in a mailbox

Hello allI need to find/obtain a list of the folders that are tagged as "do not archive" in an exchange mailboxthe exchange archiving reports says "Folders marked "Do Not Archive"" ( 18 folders for example ), and I'd like to identify which are in sta...

Resolved! Decommission Enterprise vault server

I have a scenario with one our clientswe have one ev site, contains 4 ev servers for exchange archiving, 2 ev servers for smtp journaling, and 1 ev server for share point archiving.we want to decommission 3 ev servers dedicated for exchnage archiving...

Resolved! Enterprise vault storage service don't work

Hello, When I try to start the service, I got an error : error the network path was not found.It's because the Netapp NAS only works when I put his ip address but in the enterprise vault, the location of the filestorepart has the name of the NAS.Wher...

Resolved! Elasticsearch - Upgrade Question

Hello all,I'm about to upgrade a EV 14.1.2 to 14.4. And I have some question about the new Index engine Elasticsearch:We have 3 EV Servers with all roles (4 node cluster). Can I have 3 Index server (Elasticsearch)? If true the distribuition of indexe...

Tonaco_pt by Moderator
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EV and SQL change port with name pipes disable

Hi guys,I have question to special configurationEV 12.5.3.SQL TCP connection use / name pipes disabledSQL is standard (no Always On, no cluster) This is working and supportedAfter change default port of SQL we have problem where index service (event ...

PetrHanz by Level 4
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Upgrade 12.4 to 12.5

Currently we have EV 12.4.2 with Exchange 2013. We are planning the upgrade to Exchange 2019, latest CU. I hence need to upgrade EV at least to version 12.5 to stay in a supported matrix. It's actually a minor version upgrade. Beyond the Upgrade guid...

BK_IT by Level 3
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Move Archive on WORM device

HiI'm trying to find out if I can move multiple user archives into a single new archive? The scenario is that we have about 100 user archives from a recently closed office which we no longer need these. I'm looking for a way to merge these into a sin...

KeirL by Level 6
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Resolved! sharepoint archiving requirement

i will configure SharePoint archiving and there's some confusion regarding SharePoint certificateaccording to the KB.The certificate used by the SharePoint virtual server or web application must have the same name as the SharePoint URL. For example, ...

EV 12.3 to 12.5 Upgrade - Reindex - Disk Problem

Hi All,We have upgraded from the EV 12.4 version to the 12.5 version. The upgrade was completed without any problems. After the upgrade, we synchronized all mailboxes. Then, we started the reindex process.But while there is 2 TB of disk space on the ...

OS Windows update with EnterPrise Vault

Hi all,Is there some technote for update OS ( update version OS Windows - here example 2012R2 to 2016 or 2019) ? EV 12.5.3 is supported for the updated OS.  Petr  

PetrHanz by Level 4
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Resolved! storage queue EVSQ Files not processed - how to handle/remove?

Hi folks, I found no documents about how to handle EVSQ Files that stay in the Storage Queue indefinitely because of a problem encountered while trying to process a saveset. There must be some way to either restore the contents back to the mailbox th...

bert_geiger by Moderator
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Resolved! Adobe freehand objects with .fh* not handled in Storage Queue

Hi folks, Scenario: EV 14.1 and Exchange 2016. At archiving time I see error messages with event id 29057 "A problem was encountered..." with Details: Tablet PC-freehanderrorcode...unknown attribute...(0x8004021b) (at least that's what the translatio...

bert_geiger by Moderator
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Resolved! Mailboxes not processed Problem 14.2

Hi All,Our problem is the not processed error in exchange tasks and the task runtime is too long. Only on 1 Enterprise vault server.There is more than one exchange task available on the Enterprise Vault server. We are having problems on this server w...

WFC rolling upgrade

Hi, I have planned rolling cluster upgrade of a 4 node WS 2016 to Ws 2019. Since this is a rolling upgrade and cluster resources are staying the same I have one question - after adding EV service account as local admin on new nodes and installing FSA...

Bothari by Level 3
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Resolved! Import PST to the journal Archive

Hi All,I Have a PST file i want to import this PST file into my journal Archive.How  i can do this ? Please not that i tried the simple import wizard and i didn't work.

Resolved! modify security permission

Hi All,after i granted some users as enterprise vault admins along with service account how can i modify these account permission,for example i granted user1 administrative privilege on enterprise vault but i want this user to not be able to modify a...

Resolved! EV 12.5 to 14.3 upgrade

Hi allI’ve a need to upgrade a single EV 12.5 server to the latest version (14.3) and was keen to understand any gotchas around the changes to the indexing engine (elasticsearch). I also need to migrate to a new Windows 2019 platform (from Windows 20...

CadenL by Moderator
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