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Enterprise Vault

Discussion Posts

Resolved! sharepoint archiving requirement

i will configure SharePoint archiving and there's some confusion regarding SharePoint certificateaccording to the KB.The certificate used by the SharePoint virtual server or web application must have the same name as the SharePoint URL. For example, ...

EV 12.3 to 12.5 Upgrade - Reindex - Disk Problem

Hi All,We have upgraded from the EV 12.4 version to the 12.5 version. The upgrade was completed without any problems. After the upgrade, we synchronized all mailboxes. Then, we started the reindex process.But while there is 2 TB of disk space on the ...

OS Windows update with EnterPrise Vault

Hi all,Is there some technote for update OS ( update version OS Windows - here example 2012R2 to 2016 or 2019) ? EV 12.5.3 is supported for the updated OS.  Petr  

PetrHanz by Level 4
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Resolved! storage queue EVSQ Files not processed - how to handle/remove?

Hi folks, I found no documents about how to handle EVSQ Files that stay in the Storage Queue indefinitely because of a problem encountered while trying to process a saveset. There must be some way to either restore the contents back to the mailbox th...

bert_geiger by Moderator
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Resolved! Adobe freehand objects with .fh* not handled in Storage Queue

Hi folks, Scenario: EV 14.1 and Exchange 2016. At archiving time I see error messages with event id 29057 "A problem was encountered..." with Details: Tablet PC-freehanderrorcode...unknown attribute...(0x8004021b) (at least that's what the translatio...

bert_geiger by Moderator
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Resolved! Mailboxes not processed Problem 14.2

Hi All,Our problem is the not processed error in exchange tasks and the task runtime is too long. Only on 1 Enterprise vault server.There is more than one exchange task available on the Enterprise Vault server. We are having problems on this server w...

WFC rolling upgrade

Hi, I have planned rolling cluster upgrade of a 4 node WS 2016 to Ws 2019. Since this is a rolling upgrade and cluster resources are staying the same I have one question - after adding EV service account as local admin on new nodes and installing FSA...

Bothari by Level 3
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Resolved! Import PST to the journal Archive

Hi All,I Have a PST file i want to import this PST file into my journal Archive.How  i can do this ? Please not that i tried the simple import wizard and i didn't work.

Resolved! modify security permission

Hi All,after i granted some users as enterprise vault admins along with service account how can i modify these account permission,for example i granted user1 administrative privilege on enterprise vault but i want this user to not be able to modify a...

Resolved! EV 12.5 to 14.3 upgrade

Hi allI’ve a need to upgrade a single EV 12.5 server to the latest version (14.3) and was keen to understand any gotchas around the changes to the indexing engine (elasticsearch). I also need to migrate to a new Windows 2019 platform (from Windows 20...

CadenL by Moderator
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Resolved! EV 12.5 items showing as 'ineligible' for archiving

Hi all I’m trying to narrow down an issue whereby EV is archiving user mailboxes without error but mailbox sizes are not decreasing. At this stage I don’t think this is related to safety copies (which are kept in the original location) as backups are...

CadenL by Moderator
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A folder removed which is a archive point.

Hi,We have below archive point:Eg: \\svr\R$\       \\svr\R$\test            Now the folder “test” already moved to another file server and not exist and we run the archive job and the report show below message.“Root folder: \\svr\R$\test is not synch...

Y1251 by Level 4
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SQL Query to delete Index Location

Hi AllA SQL DBA at a customer ran a command that created a new Index location, not updated the current one , and I want to delete it. I want to remove the U:\xxx path from SQL. What's the best SQL query to run to remove this Index path?

Index Query 2.png.jpg

Planning for FSA hydration – reporting

Planning to hydrate a FSA file share and wanted to produce a before state report with list of all stub files. Based on few forum posts here, came up with this,$tstfile = Get-Item -Path "F:\Users\testusr\DA\photos\photos_3.doc"if ( $tstfile.Attributes...