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Discussion Posts

Resolved! Unable to synchronise vault cache after restoring vault store DB

We are testing EV recovery, after restoring EV Vault Store DB & Partition. Restoration was successful, even after we verified with EVSVR utility; there is no error message. But we are not able to synchronise vault cache (Synchronisation is failing). ...

Parag_2 by Level 4
Partner Accredited
  • 571 Views
  • 10 replies
  • 0 kudos

Resolved! users can't choose a Retention Category

We're running EV 8.0.4.1991. According to the documentation, users are able to choose a retention category when they archive an item. In addition to the default retention category (forever), I've created a second one. Both are marked as Visible to th...

Resolved! Centera Question

I have one Centera pool allocated to me.  Can I create 3 EV partitions (in different Vault Stores) in that Centera pool???  Should I be using different staging locations for collections??   Thanks!!

w-roc by Level 3
Partner
  • 754 Views
  • 4 replies
  • 0 kudos

Resolved! Enterprise Vault V9 - New Features

Hi guys, I was just wondering if someone has a detailed list of the new features please?  In particular, a client of mine is interested in the mobile device features, but i'm finding it quite hard to find out exactly how this works.  For example......

lukeb123 by Level 4
  • 1495 Views
  • 16 replies
  • 0 kudos

Resolved! E-Discovery Outlook Add-ins

At our company we have employees that use the same computer during different shifts, I have tested installing the Enterprise Vault Outlook add-in and not all the users are having the icons installed on the their Outlook application is there another ...

juengas by Level 2
  • 286 Views
  • 1 replies
  • 0 kudos

Resolved! Difference between ZAP and Disable Mailbox

Hi, I think this will be an easy one. 1. What is the difference between ZAP a maibox (using EVPM) and disabling a mailbox (using GUI) 2. In what scenarios, you use these options? thanks Thiyagu  

Thiyagu by Level 3
  • 1760 Views
  • 5 replies
  • 0 kudos

Larger Shortcut Size

We are in the process of piloting Enterprise Vault for Email archiving - we are now running 8.0 SP4. My mailbox has been archived and i am now archiving my PST files. Everything seems to work fine - the arching and afterwards shortcutting, but i thi...

Resolved! File place holders look different under windows 7 and 2008

I have a customer who I installed EV on. The EV server 8.0 is win 2008 and the file server being archived is win 2008. The place holders all restore fine however when you view them from either windows 7 or windows server 2008 they appear as an icon...

aandstech by Level 2
Partner
  • 482 Views
  • 4 replies
  • 1 kudos

Archived Items remain in Archive Pending state

Hi, We have set Enterprise Vault to automatically archive emails older than 2 months. This works fine as all emails older than 2 months gets archived and the icon changes from pending to archived. But when we manually archive items younger than 2 mon...

hprasad by Not applicable
  • 762 Views
  • 11 replies
  • 0 kudos

Resolved! Working without Outlook add-in

Hello I would like to know if it is possible to use Enterprise Vault via Outlook without the Outlook add-in installed. Would you please be able to explain me what kind of functionality I will miss when I do not install the Outlook add-in? Let me k...

ToonD by Level 2
  • 812 Views
  • 4 replies
  • 0 kudos

Resolved! Will Export (to PST) option export the DUMPSTER items?

Hi, We are using EV8 - SP4, Question around exporting an archive to a PST 1. Will export to PST , also export the dumpster items? 2. Manaully archiving an ITEM in Outlook does not store the item in Exchange Dumpster, is there a way to tweak it. 3. I...

Thiyagu by Level 3
  • 465 Views
  • 4 replies
  • 0 kudos

Resolved! Partition Rollover to the same LUN

Hi all, Im a little confused about the Partition rollover info, Im thinking of using automatic Partition rollover for say each year. At the moment, I have one BIG LUN on the filer, and the NTFS partition is 150G (F:\Exchangestore) and it contains...

alogic by Level 4
  • 552 Views
  • 2 replies
  • 0 kudos

Resolved! Shortcut deletion syncronisation issue

Hi All, I've got an interesting problem... What i've read, by design if you delete a shortcut from your mailbox the original email remains in the vault. What if a user deleted a bunch of shortcuts/stubs (soft deletes) but intended to delete the ori...

alogic by Level 4
  • 750 Views
  • 3 replies
  • 0 kudos
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