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Discussion Posts

Restore all items

We are moving to Exchange online in a few months.  We currently archive from Exch2016 without shortcuts, on EV 12.5.1.  The plan was to disable the users for archiving, and export a users archive back to their orginal mailbox, then migrate to the clo...

Sortid by Level 6
  • 843 Views
  • 6 replies
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Resolved! DA client error - Access to the temp directory

Hi All,I have recently upgraded a DA Client from 11.0.0 to 11.0.1. The customer is in the process of upgrading to EV 12 eventually. The upgrade of DA Server went fine. The only issue is that whenever DA client is opened or closed an error message app...

Resolved! space needed to perform index upgrade

Hi All,I am in the process of upgrading 32 bit index for a customer. I would like to know if the size of the converted index (64 bit) will be same as the original 32 bit index. This is to get an idea of the amount of free space needed at the open ind...

Resolved! index upgrade from 32bit to 64bit

Hi All,I have a customer running EV 11 and currently in the process of planning upgrade to EV 12. There are still some 32bit indexes that are yet to complete conversion to 64bit due to large number of 32bit indexes. Can the index upgrade (32 to 64) b...

EV search retrieves the whole archive

Dear EV experts!Our customer has a test env with EV 12 and FSA archiving.We archived test 50 Gb data.We have that problem:- If we run the search process running with wildcard (for example: *.*)on the EV server it retrieves the whole archive for the c...

paulo7 by Level 4
  • 553 Views
  • 1 replies
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Slow file retrieval from archive

Dear EV experts!Our customer has a test env with EV 12 and FSA archiving.We have that problem:- If we click a file which is archived and if we click a placeholderor shortcut file the retrieval from the archive is very-very slow.For a 4 Gb file it tak...

paulo7 by Level 4
  • 548 Views
  • 2 replies
  • 0 kudos

Resolved! FSA archiving watching file properties

Dear EV experts!Our customer has a test env with EV 12 and FSA archiving.We have that problem:1. If we click the archived file in Windows Explorer and want tosee the properties.(file size, modification date etc)The file come back from the archive and...

paulo7 by Level 4
  • 468 Views
  • 1 replies
  • 0 kudos

EV FSA sizing question

Dear EV experts!Our customer want to implement EV 12 with FSA archiving.Customer has 60Mrd (60 x 1000 Million) files on 10 file server.(2-8Mrd file on each server)The data is approximately 20-30 Tb.We are design and size the architecture.The initial ...

paulo7 by Level 4
  • 458 Views
  • 3 replies
  • 0 kudos

Enterprise Vault Restore Issues

Have a very strange problem regarding EV v11.0.0.1470.My task is to restore all archived EV data to a new share. I am running the following FSAUtility commands:FSAUTILITY -t -s "\\oldserver\share" -d "\\newserver\share" -l 0 FSAUtility runs and resto...

Office mail app issue after EV 12.1.1

Dear Friends,My Office Mail App is not working after upgrading EV to 12.1.1. It was working in 12.1.The Office mail App bar just shows blank boxes in OWA as well as in Outlook. Users do get prompted for password and after entering the password, it ju...

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vjose79 by Level 4
Partner Accredited Certified
  • 1124 Views
  • 4 replies
  • 0 kudos
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