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Discussion Posts

Resolved! Removing the Review button in Discovery Accelerator

Folks, I have another client that wants to REMOVE the "Review" button on Discovery Accelerator.  I had him adjust the rights to use it, but he wants it removed totally from the page.  He still wants to retain the review rights for it, but have the b...

Capturing Blackberry PIN to PIN and SMS messages

Does EV have a solution for archiving Blackberry PIN to PIN and SMS messages? I know there are a couple third party apps that will package it up and allow you to send it in via SMTP but I was wondering if there is any Symantec software for doing th...

EVGuy by Level 4
  • 324 Views
  • 6 replies
  • 0 kudos

Resolved! EV8 SP1 ShurtCut Move

Hello, I checked the new feature in EV8 SP1 that reflects shortcut moves in outlook to the users archive. So I moved in outlook a shortcut to an archived email to an other folder, for example from Inbox to Inbox\Test. Then started ShortCut Processing...

Weasel by Level 5
  • 498 Views
  • 10 replies
  • 0 kudos

Resolved! Rename PST Folders

Hi, Migrating PST files for the users and when multiple PST's are involved Import Wizard has created "My New Personal Folder" and "My New Personal Folders" respectively instead of PST files. Can we rename these folders ? these folders has all the s...

fasoy by Level 4
  • 382 Views
  • 2 replies
  • 0 kudos

Resolved! Archive Points??

Hi Folks, What are Archive points exactly? After the archive of a drive on a file server we're seeing the following in the log: Summary by volume \\servername\u$ Estimated space saved after archiving (MB): 18922.82 Policy name Rule name Rule type...

Resolved! EV 8.0 Opinions. Archive Explorer better?

Afternoon all, We have just virtualised our EV environment, and upgraded to the latest service pack available on 7.5 (SP5). We have gone from 70% of our support incidents to our Email support team down to perhaps 5%. Although we have drastically im...

Resolved! FSA 50MB Not Archived to Centera

I have been digging through some older posts regarding FSA and items over 50MB.  It is from these posts that I understand FSA should archive files that are 50MB without compression on EV2007 and not index them? This would be fine for us as there are...

Resolved! Calander archived and the Date column

HI, I am running EV 7.5 SP4 and we have just started to look into archiving calendar items. I have setup a policy with 1 user in it and calander items are happily archiving away.  The problem I have is that when looking at the calendar folder in AE...

AlexR by Level 3
  • 1015 Views
  • 11 replies
  • 0 kudos

Resolved! EVPM : How to exclude a specific outlook folder from archiving

Hello, We are running EV2007 SP3 and Exchange 2003 SP2 and are looking for a way to exclude a specific Outlook folder from being archived. Reading through the forum, it seems that EVPM is the best (only ?) way to achieve this. We've looked at the of...

yarg by Level 4
  • 1280 Views
  • 7 replies
  • 1 kudos

Resolved! EV Toolbar Issue

Hi I am not able to see EV buttons in OWA. I have installed OWA add-ins on OWA server. Details of the environment is as mentioned below. Exchange 2003 Ent. Enterprise Vault 2007. Quick reply will be appretiated.

kkate by Level 5
Accredited
  • 243 Views
  • 2 replies
  • 0 kudos

Resolved! Pst import - need advice

Hi, This year we will need to import PST FIles for a customer of us in EVault. The license will soon be bought, but meanwhile we need some information. (We already have EV running...) For giving management an overview of how much time it wil take, ...

BartP by Level 3
  • 429 Views
  • 2 replies
  • 0 kudos

Resolved! EVConvertorSandbox Module and DEP?

Hi Folks, Keep receiving a message from Windows Data Execution Prevention app telling me that "To help protect your computer, Windows has closed this program. Name: EVConvertorSandbox Module Publisher: Symantec Corporation" Any idea what this is? U...

How to know mailbox size reduction

Hi, I am archiving user mailboxes using EV. To find the size reduction of mailbox, I am checking the mailbox size before and after archive. I want to know is there any report which shows....  (0) Amount of space saved for that mailbox because of E...

Resolved! Is there any way to selectively do storage expiry deletions

Hi All, Let's say I have a policy/retention cat which expires emails after 7 years. However I don't process deletions on all the mail but only for a selected group. Can you suggect workaround other than export to PST and import based on another ret...

Merv by Level 6
Partner
  • 454 Views
  • 5 replies
  • 0 kudos

Resolved! PST Migration Wizard Fails

I am trying to migrate a PST file using the wizard. I get the following error message and also added the error I get in the report file. Any Ideas?? Thanks. Error messages: PSTs that failed to be migrated: ---------------------------------------...

Resolved! Index rebuilds - any way to see a progress bar?

Hi all, Just a quick question please for someone who is still getting to grips with EV2007 linked to Exchange 2003: We had an issue today where the disk that houses our indexes ran out of space.  As such we had a number of failed indexes.  We had to...

yarg by Level 4
  • 443 Views
  • 6 replies
  • 0 kudos

problem enabling offline vault

I'm trying to enable offline vault on my enteprise vault 8.0 server. In the past I use this feature on 7.5 version without problem. I create a desktop policy with offline vault enabled and I'm testing offline feature with syncronize problem. On syncr...

Resolved! question about index

I've some question about index: 1. Why an index can failed? 2. If an index fails, what actions can I do (on order)? 3. If the index of user User1 fails, what User1 can't do? Only the ev search? Thanks for your support

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