Good Evenin, Morning, Night Dear forum members, I need some assistance related to a Entreprise Vault issue with Microsoft Office 2010 service pack 2 the version of vault we are using is has follows: EnterpriseVaultOutlook2010_10_0_2_1112 ...
Hello, I don't know why but today, I have several users complaining that they had a message when opening Outlook that told them that Enterprise Vault Add-in had been disabled because not compatible with the EV server version. Nothing has changed, s...
Morning, We use Evault in our environment and also use horizon view 6.0 with persona - when a user first logs into their vdi session and opens outlook there is a download that takes place from the appdata/local/kvs/enterprise vault folder and it ...
I'm running EV 9.0.4 and trying to migrate a PST file. The "copy" stage failed b/c the user had the file open in Outlook. I know how to handle this most times, but this time the state of the file in VAC is "Copying". I've stopped and restarted the PS...
Hello, I have a customer who is worried about file type icons missing on the search page. He has several PDF, MPP, VSD files that have a blank white page icon. Has anyone encountered this issue? Possible that it's security issue on the files, or a...
Hi there. I've been given my PST file by the admin in a file that has the extension .VaultedandScrambledPSTFile and Outlook will not open the file. Is there a method that I can use (without bothering the exchange administrator) to extract my PST fi...
Hi All, With several attempts I am unable to open VaultedAndScrambledPST file using outlook 2007 I am unable to locate the file via Enterprise Vault. Please help Thanks Tarcher
Hi Our company is running EV Outlook add-in 11.0.0.1351 and Outlook 2010. Quick question: Is there a limit to the amount of groups you belong to in Active Directory for EV to function correctly? We have a few users who cannot search their vault f...
Hi, When I archive/restore/search an archive in Outlook 2010, I get a prompt for credentials in order to connect to the EV Server. Here is a screenshot of the prompt connecting to the ev server: I get this every time I open up Outlook but o...
Happy New Year Everyone We have had a user return to our company and he had a new account created. This in turn created a new EV account under the same name. The user then was granted permissions to resume their old account, so we in turn disabled b...
I have a couple of users that are unable to open Vaulted email when searching for emails - they get the following error pop up - has anyone come accros this and how do i fix this - I should say it works fine if i get them to use the browser search ...
We just migrated from Windows 2008 EV9 to Windows 2012 EV10. Everything was working fine for several weeks. Suddenly, we are getting calls that users cannot retrieved archived emails. We resolve this by either restarting the EVault Admin Service or r...
Hello all- I am an enduser support technician for large company and I have an issue with one of my users with an EV issue that has me stumped. Two of the toolbar buttons are not functioning as expected - the "Search Archives" button and the "Archi...
Dear Experts, I have a read theough a number of existing posts, I've tried following the 'Troubleshooting Vault Cache Synchronisation for vesions 10 and 11, but I'm still getting something wrong. I've added registry settings including "PSTDI...
Recently, I upgrade my office to 2013 version. but now, I found Enterprise Vault not loading with runtime error. Attach the shotscreen FYI. I changed the load behavior value to 3. how i can get this to work? Many thanks!
I can programatically search through my Outlook folder for my automation work, but most of my emails are archived in Enterprise Vault and I'm looking for a way to programatically search them in the same [type of] way please. The nearest I have got i...
Once the pst is migrated and the status shows complete - can I delete the record from the console? What will be deleted? Just the entry in the SQL table?
Good afternoon, My co-worker recently installed Office 2013 64-bit on his Windows 7 (x64-bit) laptop. He installed the Outlook 10.0.4 CHF3 add-in and it is not showing up. Here is a list of troubleshooting steps that we've tried. -ResetEVClien...
we are using EVault 9.0.4 with exchange 2007 SP3 RU11 and Outlook 2010. archiveds items can't be opened after being moved from PST to inbox with the below error message : "enterprise vault cannot open this item copy or move it to your mailbo...
Hi We are in the processes of migrating to Virtual Vault in preparation PST migration at a later date. Through our pilot we have found that a number of people have moved archive stubs to PST files rather than the full email. As a result when we en...
